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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
901 Reviews
Call Service Center (508) 655-5350
Today: 7:00 AM - 7:00 PM Open Now
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901 Reviews of Mercedes-Benz of Sudbury - Service Center

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November 02, 2021

My experience so far has only been with routine service and that has been excellent thus far. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
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Nov 02, 2021 -

Mercedes-Benz of Sudbury responded

Hi Jay, thank you for visiting our team at Mercedes-Benz of Natick! We look forward to seeing you at your next appointment!

November 02, 2021

Awesome customer service today. Thank you Niko for addressing my concern. Thank you for quick service. More

by wct1015m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Kotsiopoulos
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Nov 03, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this wonderful feedback about your recent visit with us! We're glad Niko and the team were able to address your concerns and we hope we can be of service to you again in the future. Take care! - The Mercedes-Benz of Natick Team

October 31, 2021

very courteous and helpful staff. responsive and reliable. good service and customer satisfaction. thank you so much. More

by fauziawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
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Nov 02, 2021 -

Mercedes-Benz of Sudbury responded

It was our pleasure to serve you! Thanks for visiting us here at Mercedes-Benz of Natick and please don't hesitate to reach out if there's anything else we can do for you!

October 29, 2021

I was extremely satisfied with my service. Scott was friendly and went above and beyond explaining all of the work done on my vehicle. More

by Mhthompson413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
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Oct 29, 2021 -

Mercedes-Benz of Sudbury responded

Thanks for taking the time to share this wonderful feedback! We're glad to hear Scott & the team provided excellent service and we hope to see you again next time here at Mercedes-Benz of Natick!

October 27, 2021

A very professional and reliable service, offered with courtesy. Really have enjoyed their dedication and high efficiency in taking a good care of my vehicle. Thank you! More

by Tony Barros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Report | Print
Oct 27, 2021 -

Mercedes-Benz of Sudbury responded

We're happy to hear the team has provided such excellent care, Tony! Thank you for leaving us your five-star review! We will see you next time!

October 26, 2021

Great follow up, attention to detail, efficient and caring. Explained everything carefully. Checked and double checked. More

by skidogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Report | Print
Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

Thanks for the great review of Mercedes-Benz of Natick! We're glad to hear that our team was thorough and we hope we can be of service to you again in the future!

October 26, 2021

Excellent service and very friendly staff. From start to finish, communication was excellent and car was serviced promptly. More

by vipul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for your review, Vipul! We look forward to your return!

October 25, 2021

Excellent service whether scheduled or Emergency they always come through for Mercedes repair needs promptly and cheerfully More

by wsmarth
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for being a Mercedes-Benz of Natick customer! We're grateful for your support and look forward to your next visit!

October 25, 2021

Hi, Fred Romsey has been providing excellent service for our family for many years. It would take a disaster for us to even visit another service provider. He is a gem and I hope management realizes the tal More

by krossano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

It means so much to hear that Fred and our team have provided consistent care to you all these years! We value you as a customer and look forward to seeing you at your next service visit! Thank you! - Mercedes-Benz of Natick

October 22, 2021

Amazing fast service. Clean automobiles perfectly. Customer service top notch. I recommend this dealership to anyone looking for a car. More

by vitamelignano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Report | Print
Oct 22, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for leaving the Mercedes-Benz of Natick team your five-star review!

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