Back

Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.8
911 Reviews

911 Reviews of Mercedes-Benz of Sudbury - Service Center

Sort by
August 23, 2021

Scott was great. Helpful to have the car picked up at my house More

by Talmanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Aug 24, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the positive feedback! We appreciate you trusting Scott and the Mercedes-Benz of Natick team with your business and look forward to seeing you again next time!

August 23, 2021

Complete customer satisfaction. Everyone from the moment I arrived until the moment I drove off in my freshly serviced car.was so attentive and friendly. I had been having my car serviced at another dealer More

by Smisunas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Mercedes-Benz of Sudbury responded

Wow, we're so happy to hear this! Thank you for visiting us here at Mercedes-Benz of Natick. We appreciate your kind comments about our team and look forward to seeing you again next time!

August 21, 2021

First experience with Natick service department and they beat my expectations, From the moment I pull up to the moment I picked up my car, the service was 5 stars. Great teamwork and quality work. More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Aug 23, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy to hear it, Randy! Thank you for your awesome feedback and review! - Mercedes-Benz of Natick

August 19, 2021

Trusted quality albeit at Mercedes prices, and quick scheduling and great loaner availability keep me coming back. More

by DL Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie, Luis Aguasvivas
Aug 19, 2021 -

Mercedes-Benz of Sudbury responded

We are so happy to hear that our team at Mercedes-Benz of Natick can continue to earn your business!

August 17, 2021

Service experience was great. Scott did an excellent job of handling my problem and keeping me informed. More

by Pattie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Aug 17, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for visiting Scott at Mercedes-Benz of Natick, Pattie! We hope you share your experience with friends and family!

August 16, 2021

Scott was great 👍 very nice and helpful should have more employees like this gentleman. Danny Z, More

by dannyzelada
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Aug 17, 2021 -

Mercedes-Benz of Sudbury responded

Thanks, Danny! We know Scott will be happy to learn they've provided a five-star experience at Mercedes-Benz of Natick! See you next time!

August 16, 2021

I was greeted immediately upon arrival. My service representative was polite and clear as to what services would be performed. My loaner car was waiting to go and I was in and out in record time. Grea More

by DCVE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Aug 17, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy to hear this! Thank you for taking the time to leave the Mercedes-Benz of Natick team your great feedback and five-star review! It means a lot to hear we're doing right by our customers and going above and beyond! We'll see you next time!

August 13, 2021

Abdul was fabulous. He was extremely courteous and helpful. I also appreciated all of the employees who helped me with the loaner car. Great. Job Folks!!!! More

by pbendetson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Aug 13, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy Abdul could earn your business and five stars! Thank you for taking the time to leave us this fantastic review! We look forward to assisting you at Mercedes-Benz of Natick again in the future!

August 12, 2021

excellent service. my tire was flat (mail on the tire) and i called service dept and it was scheduled appointment quickly. service person (Abdul) is very professional and arranged 2 years service togethe More

by willie
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Aug 13, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the great review, Willie - we're glad Abdul could make your visit with us an efficient one! Your business is much appreciated by all of us here at Mercedes-Benz of Natick and we'll see you next time!

August 11, 2021

Great service as usual. Client service rep was great. Our car is 4 years old and they are always honest and great to work with. Look forward to the next car from there. More

by jayrossetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Khalid
Aug 12, 2021 -

Mercedes-Benz of Sudbury responded

Thank you, Jay! We're happy our team has helped keep your vehicle running like new! We look forward to seeing you at Mercedes-Benz of Natick for your next appointment!

...
61
...