873 Reviews of Mercedes-Benz of Sudbury - Service Center
I've been coming here for years for service and its consistently an excellent experience. Brian is amazing as is the rest of the staff consistently an excellent experience. Brian is amazing as is the rest of the staff More
The best, professional, excellent, friendly, wonderful people, all staff excellent services, good espresso coffee, clean, easy access, quality, prices correct, nice parking lot, environm wonderful people, all staff excellent services, good espresso coffee, clean, easy access, quality, prices correct, nice parking lot, environmental outside nice More
Reliable consistent personal service I have relied upon for 25 years Dealership newly remodeled, nice lounge area. Loaner and shuttle service available with all service highly convenient for 25 years Dealership newly remodeled, nice lounge area. Loaner and shuttle service available with all service highly convenient More
Clear communication. Polite. Friendly service. A great experience. Scott does a great job of listening to his clients and addressing all of their service needs experience. Scott does a great job of listening to his clients and addressing all of their service needs More
I had a phenomenal experience at Mercedes of Natick. I personally dealt with Saena Nikolas who provided excellent customer service along with the other staff there. personally dealt with Saena Nikolas who provided excellent customer service along with the other staff there. More
The service was excellent everything was done to my satisfaction Fred help me get M.B. to extend some good will to help with the parts loop oppl satisfaction Fred help me get M.B. to extend some good will to help with the parts loop oppl More
Consistently excellent service, attention to detail, reliable, timely. Everything that you hope for and expect for Mercedes service. Highly recommend this dealership for service without reservations. reliable, timely. Everything that you hope for and expect for Mercedes service. Highly recommend this dealership for service without reservations. More
Have used them for service for many years.. very professional and thorough and in the very rare case there was a problem they stepped up professional and thorough and in the very rare case there was a problem they stepped up More
Saena was absolutely amazing!!!!!!! She and Kolls Saena was absolutely amazing!!!!!!! She and Kolls definitely went above and beyond to make my experience as smooth as ice! Saena is most incredible Saena was absolutely amazing!!!!!!! She and Kolls definitely went above and beyond to make my experience as smooth as ice! Saena is most incredible. Attentive. Informative. Engaging. Friendly. So very helpful. Truthful. We need more people like her in our world. Great energy. Provided great assistance without any pressure. I could tell she only wanted the best for me and not trying to sell just any car. Would definitely recommend her. You rock Saena. More
Love Scott! He has been my advisor on several service visits and never disappoints. He handled my issue quickly and with great communication... Car was spotless on its return. visits and never disappoints. He handled my issue quickly and with great communication... Car was spotless on its return. More