Mercedes-Benz of Sugar Land

Frank was honest, fair, and really took the time to show me my vehicle's features. Entire sales process was smooth. Salespeople and support was friendly and did not pressure me to purchase anything I did no me my vehicle's features. Entire sales process was smooth. Salespeople and support was friendly and did not pressure me to purchase anything I did not want. More

What a pleasant experience at the Mercedes Benz Sugarland, dealing with Frank Kelske was great. He was extremely knowledgeable, professional, kind and made the whole process very easy and smooth!! Sugarland, dealing with Frank Kelske was great. He was extremely knowledgeable, professional, kind and made the whole process very easy and smooth!!! I will buy from Frank again on my next purchase. Thank you. More

I am not sure who did the touch up paint repair on my car. When I bought it there was a scratch on the bumper which Edwin picked up today to have repaired. When he returned it that looked great but I n car. When I bought it there was a scratch on the bumper which Edwin picked up today to have repaired. When he returned it that looked great but I noticed some touch up in another area. He said it was scratched and I had not seen a scratch there but after it was touched up I noticed it immediately. If there was a scratch, I never noticed it but now the touch up is noticeable. I wish they would have left it alone. More

Dealing with Frank Kelske was an absolute pleasure. Extremely knowledgeable and was clear and concise on all explanations. Experience could not have been any better. I will buy from Frank and Mercedes Extremely knowledgeable and was clear and concise on all explanations. Experience could not have been any better. I will buy from Frank and Mercedes of Sugar Land again on my next purchase. Thank you. More

I had a very pleasant buisness meeting with Mr. Kelske. Mr. Kelske was easy to talk to.We laughed alot he listen well to what I wanted and needed in the car I was trying to purchase. In my book he is first Mr. Kelske was easy to talk to.We laughed alot he listen well to what I wanted and needed in the car I was trying to purchase. In my book he is first class all the way. Sincerly, Glenda Hebert. More

Maybe its the car, I love it and so does my wife. But it is really more than that. Frank was easy to deal with and very knowledgeable about his product. This is the second car that I have purchased from hi is really more than that. Frank was easy to deal with and very knowledgeable about his product. This is the second car that I have purchased from him. He found the car that I wanted and did it quickly. He is responsive and a pleasure to deal with. I would buy from him again. Shel Erikson More

As a sales representative, Frank was truly amazing! He helped us through the entire process with the purchase of our new c250. The color, rims and configuration that we wanted were very specific, and he m helped us through the entire process with the purchase of our new c250. The color, rims and configuration that we wanted were very specific, and he made sure that he got us the car that we wanted. Frank was very professional, humble, generous, kind, understanding and above all very knowledgeable. He kept us informed about the arrival and shipment of the car. Once the car was shipped, he called us immediately and set up and appointment for pick. Once we went to pick it up, he gave us a detailed tour of the entire showroom and services area. He also gave us a very detailed demonstration of the features, options and controls that were equipped in the car. He made the whole process very easy and smooth! More

He was very professional. Took care of all isues of my car. I will return to Derek for all my service. He was Very knowable and informing me about what the car needed. car. I will return to Derek for all my service. He was Very knowable and informing me about what the car needed. More

We live in Sugar Land, but have purchased our last 3 Mercedes from Greenway as we were very disappointed with the service at Sugar Land in the past. Frank's great customer service brought us back to the Mercedes from Greenway as we were very disappointed with the service at Sugar Land in the past. Frank's great customer service brought us back to the Sugar Land dealership. -- Ron Stroup More

I have worked with this dealership since it opened. I I have worked with this dealership since it opened. I have never had a bad experience here with either repair/maintenance or new sales. Stacey c I have worked with this dealership since it opened. I have never had a bad experience here with either repair/maintenance or new sales. Stacey called me as soon as my new car came in, and after traveling 1 1/2 hr to get to Sugar Land, took me through every detail of the new features....she was friendly, courteous and knew her stuff. Mr Sullivan helped me in the finance department, explaining warranties, and pre-paid maintenance. It didn't take long at all and I was on the road back home! This is my fourth Mercedes-Benz. I must also add that I have had the pleasure of working with Mr.Howard Rich from my first car in 1986 through now, and your company is lucky to have him, as well as the two young people I have already mentioned. Rebecca Pena More