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Mercedes-Benz of Temecula

Overview Reviews (1,356)

Mercedes-Benz of Temecula

Name: Mercedes-Benz of Temecula
Address: 40910 Temecula Center Drive, Temecula, CA, 92591, US
Telephone: (951) 326-1176
Rating: 3.5

3.5

1,356 Reviews

40910 Temecula Center Drive, Temecula, California 92591

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Sales: (951) 326-1176

Service: (951) 326-1177

Parts: (951) 326-1178

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Mercedes-Benz of Temecula

Temecula, CA

Overview

Reviews

3.5

1,356 Reviews

Call Dealership (951) 326-1176

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40910 Temecula Center Drive

Temecula, CA

92591

Directions

3.5

1,356 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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View 3 Awards

Overview Reviews (1,356)

Contact Mercedes-Benz of Temecula

Sales: (951) 326-1176

Service: (951) 326-1177

Parts: (951) 326-1178

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Showing 1,356 reviews

August 11, 2020

SALES VISIT - NEW

Mark told me “the military doesn’t get paid. my son is an E4 and made 25k last year”... i explained to Mark that I am in the military and recruit for the Navy and he showed no remorse for what he said. he ne E4 and made 25k last year”... i explained to Mark that I am in the military and recruit for the Navy and he showed no remorse for what he said. he never apologized and denied the entire situation in front of his sales manager Jackie even though Chris Lanza the GM was there when he disrespected my career to my wife and I. he was very confrontational and aggressive for no reason. It does not surprise me that he doesn’t have any positive reviews More

by aric_ferguson

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Employees Worked With

Omar Sahar, Joe O'Brien , Kyu Yoo, Mark Hansen

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August 11, 2020

SERVICE VISIT

Excellent, always getting thing done on time. Elizabeth is the best service advisor. Whole team is doing great job and their service manager (Manny) is on top of everything. 5 Star ! is the best service advisor. Whole team is doing great job and their service manager (Manny) is on top of everything. 5 Star ! More

by ABRAM.MOTORS

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Samuel Lafoca, Manny Henshaw, Elizabeth Celiceo

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Aug 11, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the 5-Star review! We are so pleased that our team was able to work together to make your visit as seamless as possible. We are already looking forward to your next visit! Best, Amir Alahwal Guest Relations Manager

August 11, 2020

SERVICE VISIT

Emily is a pleasure to do business with. Professional and courteous. We will be servicing all of our vehicles with her going forward. Thank you. courteous. We will be servicing all of our vehicles with her going forward. Thank you. More

by Bmi

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Emily Windbigler

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Aug 11, 2020 -

Mercedes-Benz of Temecula responded

Your honest review is very much appreciated! We are pleased to have a team that makes each and every guest a priority. Thank you for choosing Mercedes-Benz of Temecula, we hope to see you soon! Amir Alahwal Guest Relations Manager

August 10, 2020

SALES VISIT - NEW

Joe is great to work with. We appreciated doing business with him. He is very knowledgeable and did all possible to get us the deal we wanted. with him. He is very knowledgeable and did all possible to get us the deal we wanted. More

by annyriveron

Recommend Dealer

Yes

Employees Worked With

Joe O'Brien

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Aug 12, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the taking the time to leave a review! We take pride in leaving a great impression and we are so glad that was reflected in your last visit. Congratulations on your new vehicle! Please let us know if we can be of anymore assistance. Best, Amir Alahwal Guest Relations Manager

August 07, 2020

SERVICE VISIT

Very professional and courteous Elizabeth took very good care of us, explaining everything in detail, insuring we had a loaner car and went out of her way to satisfy us. Took care of Elizabeth took very good care of us, explaining everything in detail, insuring we had a loaner car and went out of her way to satisfy us. Took care of an issue and kept us as a loyal customer. More

by Tom

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Elizabeth Celiceo

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Aug 16, 2020 -

Mercedes-Benz of Temecula responded

Hello Tom, Thank you so much for leaving us a 5-Star review, we really appreciate it! We are pleased to hear that our service advisor, Elizabeth, took the time to understand your needs. We are looking forward to your next visit! Best, Amir Alahwal Guest Relations Manager

August 07, 2020

SALES VISIT - NEW

Joe was excellent, from our first exchange to the last he made me feel comfortable. I couldn’t be happier. This was my first Mercedes purchase, and will be one of many future purchases. I will only go to Joe made me feel comfortable. I couldn’t be happier. This was my first Mercedes purchase, and will be one of many future purchases. I will only go to Joe from now on. This experience was above and beyond and exceeded my expectations. More

by Victoriamayclin

Recommend Dealer

Yes

Employees Worked With

Bryan Bennet, Javier Suguimizu, Joe O'Brien

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Aug 12, 2020 -

Mercedes-Benz of Temecula responded

Hello Victoria, We appreciate you taking the time to share your memorable experience! It is always encouraging to hear that our team's dedication to delivering great customer service is appreciated. Congratulations on your new car! Best, Amir Alahwal Guest Relations Manager

August 07, 2020

SERVICE VISIT

Bruce and Manny make the service dept easy to deal with. They go above and beyond to make sure your concerns are taken care of. They go above and beyond to make sure your concerns are taken care of. More

by lin_brandi

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Manny Henshaw, Bruce Barrett

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Aug 12, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your kind words! Here at Mercedes-Benz of Temecula, we aim to provide each guest with the care and efficiency they deserve. We love to hear of these postie experiences! If we can be of anymore assistance, please do not hesitate to reach out. Best, Amir Alahwal Guest Relations Manager

August 06, 2020

SALES VISIT - NEW

Omar and the team were exceptional. They made our visit very pleasant, Omar was friendly, welcoming and professional. All and all a wonderful experience. We highly recommend MB of Temecula to family and very pleasant, Omar was friendly, welcoming and professional. All and all a wonderful experience. We highly recommend MB of Temecula to family and friends. More

by Koorosh

Recommend Dealer

Yes

Employees Worked With

Omar Sahar, Jacqueline Nasser , Javier Suguimizu

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Aug 09, 2020 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to leave a 5-Star Review! As outstanding customer service is always a priority to us, we are delighted that Omar and the rest of our team were able to deliver just that. If we can be of anymore assistance, please do not hesitate to give us a call. Best, Amir Alahwal Guest Relations Manager

August 06, 2020

SERVICE VISIT

The team was quick and thorough with my service. As well as friendly warm throughout the scheduling, check-in and pick up process. Definitely recommend. as friendly warm throughout the scheduling, check-in and pick up process. Definitely recommend. More

by DAMIAN-TERRIQUEZ

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Reza Nejad, Emily Windbigler

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Aug 11, 2020 -

Mercedes-Benz of Temecula responded

Hello Damian! Thank you so much for your feedback! We are so happy to hear that our Team took great care of you while your vehicle was being serviced! As we strive to provide excellent customer service for every guest that walks in! We hope to work with you again in the future! If we can be of anymore assistance, please do not hesitate to give us a call. Best, Amir Alahwal Guest Relations Manager

August 06, 2020

SERVICE VISIT

Once again, my service advisor Sam, was on point and made sure everything was smooth with my service as well as home drop off/pickup sure everything was smooth with my service as well as home drop off/pickup More

by marine44rod

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Samuel Lafoca

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Aug 11, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your feedback! We are so delighted to hear that Sam made your visit with us so smooth and took great care of you! We hope to see you again, if any questions or concerns do arise please feel free to give us a call! Best, Amir Alahwal Guest Relations Manager

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