
Mercedes-Benz of Temecula
Temecula, CA
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C300 purchase Perfect transaction with Steven and Elan. They were professional, helpful, and attentive from the beginning to even after the purchase with Steven ch Perfect transaction with Steven and Elan. They were professional, helpful, and attentive from the beginning to even after the purchase with Steven checking in wishin a couple of days after the purchase. More
Easiest vehicle acquisition I have ever had The moment I arrived at the dealership I was greeted with competent, professional, and courteous staff. I was already aware of the vehicle I wanted ( The moment I arrived at the dealership I was greeted with competent, professional, and courteous staff. I was already aware of the vehicle I wanted (this is my fifth Mercedes) so our focus was locating the vehicle that "ticked all the boxes" and allowing their business office to put together a lease plan that met my goals. We found the vehicle and terms were agreed upon--no hassle. What was truly exceptional, however, was their desire to complete the transaction by the end of the month which necessitated them delivering the vehicle to my residence at 10:00 p.m. since I would not be home until that hour. I live forty-five minutes away from the dealership so this took commitment and determination on their part. A special thank you to Aticus, Antony, Melanie, and all who assisted. More
Amazing, Exceptional and Professional This dealership is incredible. Everyone is dressed to the 9. They are very courteous, knowledgeable and professional. Our sales associate was Chad. He This dealership is incredible. Everyone is dressed to the 9. They are very courteous, knowledgeable and professional. Our sales associate was Chad. He worked diligently to obtain the deal for the cars we bought. He was knowledgeable, patient and took care of us. Great communication through out the deal, I strongly recommend him. Edwin was a great guy. Very helpful in giving us suggestions with vehicles that would best suit our needs. Sammy, went ourt of his way to help Chad look for vehicles on the lot and in inventory, all smiles the entire time, even while helping out other clients. Anthony was helpful, personable and took time out of a meeting he was in to come welcome us the the Mercedes-Benz family. Deby was Fast, Friendly and Thorough durning our purchase of the vehicles. This dealership is Incredible! More
BEST CAR BUYING EXPERIENCE EVER!!! These guys are the best! They got us the best deal! Not only did they get us a great deal, the team made our needs their priority. A special thanks These guys are the best! They got us the best deal! Not only did they get us a great deal, the team made our needs their priority. A special thanks to Sam Lafoca, who referred us here and helped us find the right cars, he was so knowledgeable about each and every car and what was available for our needs!!! Chad, who was so patient with us and hung in there, Edwin and Antony for working their magic to get us the best deal. They work as a team and they have raised the bar for purchasing a car. This is the place to go whether you are in the market for a used or new car, Mercedes or other make! Thank you MB of Temecula!!! We will be back soon! More
A cut above the rest From answering the phone to servicing a vehicle the customer relationship is a prime goal at this dealership. I always feel like someone cares and as From answering the phone to servicing a vehicle the customer relationship is a prime goal at this dealership. I always feel like someone cares and as if they are servicing a friend. I think I received their standard care, nothing special, but their standard is so much higher than other dealers it stands out as exceptional. I will drive from Palm Springs to Temecula for the most simple service just because Fletcher Jones knows what they are doing as a business. Thank you! More
Overall review Sam was really helpful and down to earth. Turn around servicing and pricing is reasonable. I plan to visit again in the near future for my other servi Sam was really helpful and down to earth. Turn around servicing and pricing is reasonable. I plan to visit again in the near future for my other servicing needs. More
Excellent Service Advisor and Service Tech I've owned six Mercedes Benz' and Art Grecco has worked on every one of them. Art is truly the best technician that Mercedes Benz has. I and confide I've owned six Mercedes Benz' and Art Grecco has worked on every one of them. Art is truly the best technician that Mercedes Benz has. I and confident however that all of technicians at Mercedes Benz of Temecula are competent. Manny Henshaw is a an extremely knowledgeable advisor and truly cares about making sure that the his clients receive exceptional service. My expectations were exceeded and am very happy with how MB Temecula treated me. More
Great service by Manny Great Service by Manny. I will be back for my other service. He was very courteous and friendly. Good experience overall. I got a loaner for my servic Great Service by Manny. I will be back for my other service. He was very courteous and friendly. Good experience overall. I got a loaner for my service. No problems. More
Thx Bob Customer service is off the charts...we were treated like royalty. Robert Crabtree took his time with use answering our endless questions and multiple Customer service is off the charts...we were treated like royalty. Robert Crabtree took his time with use answering our endless questions and multiple test drives. Low/no pressure..he let the product and price do the talking. We left with our first Benz. Thank you to the entire MB of Temecula team. More
GLC 300 4Matic Bob had me in and out within a few hours. Very speedy sale and he did deal with my 5 year old daughter well. Thank you for your time and efforts Bob had me in and out within a few hours. Very speedy sale and he did deal with my 5 year old daughter well. Thank you for your time and efforts Trevor More