
Mercedes-Benz of Temecula
Temecula, CA
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Excellent service I would highly recommend this dealership to my friends and family. My experience was exceptional. Justin Nelson was an exceptional service personnel, I would highly recommend this dealership to my friends and family. My experience was exceptional. Justin Nelson was an exceptional service personnel, he answered all my questions and concerns. More
Incredibly attentive and thoughtful service Antony and Bob provided my family and me with outstanding service. Easily going above and beyond what other dealers would have provided including sear Antony and Bob provided my family and me with outstanding service. Easily going above and beyond what other dealers would have provided including searching far and wide to find the perfect vehicle and the. starting the purchase process and paperwork remotely to ensure the time commitment was minimized. They kept us regularly updated throughout and have continued to provide excellent service even after the sale. Thank you so much. More
Excellent job Justin Nelson was very kind, honest and took very good care of me when I had a little issue regarding my car. I would recommend him to anyone looking Justin Nelson was very kind, honest and took very good care of me when I had a little issue regarding my car. I would recommend him to anyone looking to get there car service. More
Excellent people and services Through 2-3 telephone conversations with December to the appointment and demo process with her , the negotiations with John and the information excha Through 2-3 telephone conversations with December to the appointment and demo process with her , the negotiations with John and the information exchanges and signings with Deby, the entire group could not have been more professional and more customer-oriented. Maybe the best car-buying experience we have ever had. More
Exceptional This was the best car buying experience I ever had! Rodrigo was an excellent sales associate and his manager John was exceptional as well!. I can't sa This was the best car buying experience I ever had! Rodrigo was an excellent sales associate and his manager John was exceptional as well!. I can't say enough about Deby in finance! She got me the best financing possible!!! Thanks Mercedes Benz of Temecula!!! More
Very good service I've been taking my vehicle to Mercedes Benz of Temecula for a couple of years and the service has always been good. Justin was my service advisor an I've been taking my vehicle to Mercedes Benz of Temecula for a couple of years and the service has always been good. Justin was my service advisor and did an excellent job of keeping me informed about my cars service. More
Too many texts and e-mails Because you send so many texts, emails, etc, it means I would have to have my phone attached to me at all times! I don't! Please try to reach out ot Because you send so many texts, emails, etc, it means I would have to have my phone attached to me at all times! I don't! Please try to reach out other than these methods - and when I call to give you my decision - it took 3 hours before I got ahold of my service advisor, and I was the one who called 3 times in 3 hours to tell him what we decided to do at this time to my car. I received at least 9 total messages, texts and e-mails on one car service! I'm sure there are more to come!!! More
A truly happy and fast experience. Everyone involved really made what can sometimes be a long drawn out experience into quick, no hassle one. Everyone we dealt with was extremely frie Everyone involved really made what can sometimes be a long drawn out experience into quick, no hassle one. Everyone we dealt with was extremely friendly and professional. We would happily buy from you again and recommend our friends to do the same. We love our new GLE 43! More
Excellent service by all the staff. The entire staff at the Mercedes-Benz in Temecula is always outstanding and courteous. The staff is friendly and professional, always offering to hel The entire staff at the Mercedes-Benz in Temecula is always outstanding and courteous. The staff is friendly and professional, always offering to help and they all seem to carry a smile. Ramon is my Service Advisor and has provided excellent service. Justin was very tactful in showing me new cars to upgrade. I will definitely look for him when I'm ready to upgrade. More
Mercedes Roadside Assistance I needed roadside assistance due to a dead battery - totally my fault!...I haphazardly left the car on. Chris from Mercedes showed up promptly and ju I needed roadside assistance due to a dead battery - totally my fault!...I haphazardly left the car on. Chris from Mercedes showed up promptly and jump started my car. Chris is such a professional!...polite, listens, logical, and answers all my questions with patience. Last year, I had the same issue and it was Chris who helped me out. Nice to see a familiar face who is well trained, knowledgeable, easy to converse with, and professional. More