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Mercedes-Benz of Temecula

Temecula, CA

3.5
1,356 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,356 reviews

March 08, 2017

Service headlight replacement The reception representative and Sam Lafoca were both very helpful and accommodating. They listened to my concerns and I was very happy with their pro More

by Annalisa3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Mar 10, 2017 -

Mercedes-Benz of Temecula responded

Hello Annalisa3, Thank you for taking the time to share about your recent experience. Our team members like Sam, are happy to hear that we were able to assist you with exceptional service in a timely manner. If we can be of any future assistance, please don't hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

February 17, 2017

Brakes defective Brought car in twice for same problem, after second try and working with a better service staff problem was corrected. I'm a happy camper again. More

by Baby benz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Keck, Justin Nelson
Feb 17, 2017 -

Mercedes-Benz of Temecula responded

Hello Baby Benz, Thank you for sharing your feedback with us. We are happy to hear that our team was able to resolve the issue with your vehicle. Our team members truly strive to provide top quality service to all of our guests, always. Should any questions arise, we are more than happy to help! Sincerely, Heather Lewis Client Care Manager

February 16, 2017

very good Came in to see why my tires were low. Didn't expect a screw in it but Justin was very professional and gave me great service. I'n new to the luxury ca More

by lp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Nelson
Feb 17, 2017 -

Mercedes-Benz of Temecula responded

Hello Lp, Thank you for sharing about your recent experience with us, and welcome to the FJ family! We are thrilled to hear that Justin went above and beyond to ensure you received the best possible service. If our team can be of any further assistance, please feel free to let us know. Best, Heather Lewis Client Care Manager

February 13, 2017

Amazing!!!! Best dealership! Melanie and Bob were absolutely amazing! Loving my new Mercedes! It's the perfect car! The staff was great, but especially Melanie, Bob, and Alex O. T More

by Mariana welch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz , Melanie Rhoan, Robert Crabtree
Feb 17, 2017 -

Mercedes-Benz of Temecula responded

Hello Mariana, Congratulations on your new Mercedes-Benz! We appreciate you taking the time to share about your recent experience with us. It is great to hear that you are loving your new vehicle, and that Melanie, Bob, and Alex, treated you with the utmost care. Our team views your recommendations as the highest form of flattery. Should you need any further assistance in the future, please don't hesitate to contact us. Thank you, Heather Lewis Client Care Manager

February 04, 2017

Fantastic service in sales My husband and I have been to other Mercedes-Benz dealerships, and Mercedes-Benz of Temecula is the best EVER!!! We had to drive from the South Bay, More

by Beth
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony Chandler, Melanie Rhoan, Lauren Rose
Feb 10, 2017 -

Mercedes-Benz of Temecula responded

Hello Beth, Thank you for taking the time to share about your experience. We are grateful to be your top choice Mercedes-Benz dealership! It is great to hear that Melanie, Lauren, Antony, and Eddie treated you with the utmost care possible. Should you need any further assistance please don't hesitate to reach out. Kind Regards, Heather Lewis Client Care Manager

February 03, 2017

Justin took good care of me! Great experience, thank you so First service on my car...2016 Great service as usual Extremely friendly and helpful people Everything was explained...I even received a discount. More

by BarbaraWeiner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sahar, Andreas Bellgardt, Justin Nelson
Feb 03, 2017 -

Mercedes-Benz of Temecula responded

Hello Barbara, Thank you for taking the time to share your feedback. Our team at Mercedes-Benz of Temecula is excited to hear that Andreas, Omar, and Justin provided you with a world-class experience. If any questions should arise, or you are in need of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

February 01, 2017

A great place to buy! I worked with Charlie Martinez to order my custom GLS450 and had a great experience! I was in and out quickly on the ordering with an estimated 4 mont More

by Harold Lundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deby Galman, Charlie Martinez
Feb 03, 2017 -

Mercedes-Benz of Temecula responded

Hi Harold, Congratulations on your new Mercedes-Benz GLS 450! We appreciate your feedback on your recent visit, and are excited to hear Charlie and Deby provided you with a memorable experience. Your recommendations are truly the highest form of flattery. Should you need any further assistance, please don't hesitate to reach out. Thank you, Heather Lewis Client Care Manager

January 22, 2017

Phenomenal service as always. Ramon Ventura as always kept me updated during the length of my service. He was also a great help in providing a loaner vehicle wvwn on short notice. More

by Jtorres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ventura, Lee Kenniston
Jan 24, 2017 -

Mercedes-Benz of Temecula responded

Hello Jtorres, We appreciate you taking the time to share your feedback. It is great to hear that Ramon and our team continues to provide you with exceptional service. As always, we look forward to assisting you in the future. Thank you, Heather Lewis Client Care Manager

January 21, 2017

Easiest purchase ever Melanie was a gem! She was knowledgeable and listened to my wants and needs. She made sure I was comfortable ever step of the way. I got the car of my More

by Liza2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Rhoan, Deby Galman
Jan 24, 2017 -

Mercedes-Benz of Temecula responded

Hi Liza, Thank you for sharing about your experience with us. We are thrilled to hear Melanie assisted you in finding your dream Mercedes-Benz! Our team truly strives to provide all our guests with an exceptional and memorable experience. Please let us know if we can be of any further assistance. Best, Heather Lewis Client Care Manager

January 16, 2017

great dealership to work with This was a great experience purchasing our first Mercedes. They answered all of our questions, & went out their way to help us. Will definetly work wi More

by Benz2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Michael, Deby Galman
Jan 24, 2017 -

Mercedes-Benz of Temecula responded

Hello Benz2017, Congratulations on your first Mercedes-Benz! We appreciate you taking the time to tell us about your experience with us and for the opportunity to introduce you to an amazing brand. It is always great to hear that Peter, Deby, and the rest of our team were able to provide you with exceptional service. We look forward to assisting you again in the future. Thank you, Heather Lewis Client Care Manager

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