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Mercedes-Benz of Temecula

Temecula, CA

3.5
1,356 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,356 reviews

July 07, 2016

Service Department My second visit to Mercedes-Benz of Temecula. Absolutely outstanding service for my 11 year old Mercedes. The shuttle employees were a plus - got me More

by TSmoot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ventura
Jul 08, 2016 -

Mercedes-Benz of Temecula responded

Thank you for your wonderful feedback about your recent visit. We are very appreciative of every opportunity to assist you and care for your Mercedes-Benz. I am glad that you are enjoying our fine amenities as well. We look forward to assisting you for years to come. -Heather Lewis, Client Care Manager

July 06, 2016

Our Mercedes Benz Experience Our family's experience with Mercedes-Benz of Temecula was exceptional due to the outstanding work from 3 individuals. Lee Kenniston showed explained More

by Jdjmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Kenniston, Ed Finley, Samuel Lafoca
Jul 08, 2016 -

Mercedes-Benz of Temecula responded

Congratulations on your new Mercedes-Benz! I am so pleased to hear that Lee, Edward, Sam, and the rest of our team were able to deliver such a memorable experience in finding your vehicle. We strive to provide a 5-star experience to all of our guests, every time. If any questions should arise or we can be of any further assistance, please do not hesitate to contact us. -Heather Lewis, Client Care Manager

June 28, 2016

The best I've ever had. They truly listened to what I wanted Our sales rep Melanie was amazing and truly listened to what we wanted and was able to follow through so we could get the vehicle we wanted. Easiest e More

by C.relo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Rhoan, Deby Galman
Jun 29, 2016 -

Mercedes-Benz of Temecula responded

Congratulations on your new Mercedes-Benz! I am so happy to hear that Melanie and our team were able to deliver such a memorable experience and help you find the perfect vehicle. Thank you for your wonderful feedback and please do not hesitate to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager

June 28, 2016

Very service oriented staff. Ramon Ventura is great as is everyone else we come into contact with. Very polished and service oriented staff. The facilitie is very well set up an More

by Kari Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ventura
Jun 29, 2016 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to share your feedback about your visit with Ramon and our team. It is a testament to our efforts of delivering nothing less than the best when we hear that we were able to deliver such great service. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager

June 20, 2016

great experience great service with very good prices Rating is given at excellent because of a very good sales rep Edwin Sarhad, he is a great sales rep and helps out with any questions I had with Merced More

by platinum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Sarhad
Jun 23, 2016 -

Mercedes-Benz of Temecula responded

Congratulations on your new Mercedes-Benz! It is always fantastic to hear that Edwin and our team were able to deliver excellent service and answer all of your questions. Thank you for taking the time to share your feedback with us. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager

June 20, 2016

FANTASTIC!! The Fletcher Jones team was great. Our purchase was quick, easy, and painless. Melanie, Vince, and Deby went above and beyond to help us in our purch More

by Ray C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Troncoso, Melanie Rhoan, Deby Galman
Jun 23, 2016 -

Mercedes-Benz of Temecula responded

Congratulations on your new Mercedes-Benz! I am very pleased to hear that Melanie, Vince, Deby, and the rest of our team were able to provide such a memorable experience and earn your wonderful recommendations. We appreciate your feedback and the opportunity to help you find the perfect car. If any questions should arise, please feel free to contact us. -Heather Lewis, Client Care Manager

June 18, 2016

Excellent Service Thank you for your Excellent Service. Every encounter was amazing, from Tow truck driver to Reception,Service & Parts. Great team which made my emerge More

by MyMercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan , Gustavo Alarco
Jun 23, 2016 -

Mercedes-Benz of Temecula responded

I am so relieved to hear that our team was able to assist you in your time of need and that we delivered such exceptional service every step of the way. Thank you so much for taking the time to share about your experience. It is our mission to exceed expectations and we look forward to going above and beyond for you in the future. -Heather Lewis, Client Care Manager

June 10, 2016

Smooth, fast and worry free ; Alvaro was professional, delivered on what he said, a pleasure to work with. I will be back and recommend service to others. More

by Jeffrey Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Acevedo
Jun 13, 2016 -

Mercedes-Benz of Temecula responded

Thank you for your great feedback and recommendations. It is always flattering to hear that Alvaro and our team were professional and a pleasure to work with. We look forward to assisting you for years to come and are here to answer any questions should they arise. -Heather Lewis, Client Care Manager

June 10, 2016

Very well taken care of I was pleased with the actual and quoted time correlating. The quality of the service, car wash, and the detail to my concerns or questions being reso More

by Afederline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ventura
Jun 13, 2016 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to share about your recent visit. I am always pleased to hear that our team was able to take such exceptional care of you and your Mercedes-Benz as it is our goal to deliver 5-star service to all of our guests. If any questions should arise, we are here to help. -Heather Lewis, Client Care Manager

June 09, 2016

Expensive car wash! Went in for a car wash as I just got back from a 5000 mile jaunt, and half kidding to Jason Keck "he should sell me the red car in the show room" at w More

by Laurat1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Keck, Deby Galman, Andreas Bellgardt
Jun 13, 2016 -

Mercedes-Benz of Temecula responded

Congratulations on your new, red, Mercedes-Benz! We really appreciate hearing great stories like yours. It is our mission to deliver nothing less than the best, so I am pleased to hear that Jason and our team were able to help you get the car of your dreams. Please do not hesitate to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager

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