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Mercedes-Benz of Temecula

Temecula, CA

Overview
Reviews
3.5
1,356 Reviews
Call Dealership (951) 326-1176
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40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,356 reviews

June 29, 2020

Elizabeth goes above and beyond. She’s awesome and I greatly appreciate her and this dealership. Have had nothing but a great experience with this dealership compared to other ones I have been to. More

by mshaid
Recommend Dealer
Yes
Employees Worked With
Elizabeth Celiceo
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Jul 13, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for taking the time to write this review, as we do appreciate hearing your feedback! We are also very pleased to hear that Elizabeth has been able to provide you such great customer service! We truly appreciate your business and hope to work with you again in the future! Best, Amir Alahwal Guest Relations Manager

June 29, 2020

Service Department I like Manny as a service manager. He is the reason I come back for appropriate service and advice. Please bring the car wash back as soon as po More

by MJPSKI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw
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June 28, 2020

The dealership is clean and everybody is very friendly and professional. They provided me with a luxurious Loaner vehicle while my car was in service for a few days. More

by Videotechman
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
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Jul 11, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your feedback! We are so happy to hear that you had a wonderful experience with our team members and that Jose was able to provide you excellent care! We hope to work with you again in the future and thank you for choosing Mercedes-Benz of Temecula! Best, Amir Alahwal Guest Relations Manager

June 28, 2020

Great service! Sam Lafaca (spelling) is always on point. My experience is always positive and my car was very clean when It was delivered to me! Thank you! I love Joy. A real Angel. More

by PAULEBELGER
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca, Joy Finez
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Jul 12, 2020 -

Mercedes-Benz of Temecula responded

Hello Paul, Thank you so much for taking the time to write this review, as we do appreciate your feedback! We are so pleased to know that Sam is always providing you excellent customer service. We did also mention this to Joy and she couldn't be any more happier as she adores you and she thanks you for being so kind and bringing light to her day whenever you come in! Thank you for choosing Mercedes-Benz of Temecula and we hope to see you soon! Best, Amir Alahwal Guest Relations Manager

June 28, 2020

Not sure you folks are trustworthy. Recommended new tires and the ones I have are NEW!!! I want a dealer I can trust! Seems like you would recommend anything and up sale. I don’t appreciate that. N More

by dgonzales3
Recommend Dealer
No
Employees Worked With
Manny Henshaw
Report | Print
June 28, 2020

good service,Elizabeth is always nice and helpful. everyone is always nice, site is clean, coffee always available. everyone is professional down to the porters who wash the cars. car is always cle More

by linnhelp
Recommend Dealer
Yes
Employees Worked With
Elizabeth Celiceo
Report | Print
Jul 12, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the lovely review! We are so happy to hear that our Team was able to deliver such wonderful customer service to you while your car was being serviced and that Elizabeth was very helpful! We hope to work with you again in the future! Best, Amir Alahwal Guest Relations Manager

June 28, 2020

The service advisor and the whole service staff were very friendly, professional and helpful. Excellent service, way beyond what I expected or ever hoped for:( More

by Adbuack@0127
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez , Elizabeth Celiceo
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Jul 12, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for taking the time to write this review, as we truly do appreciate your feedback! We are very happy to hear that our Team was able to make your experience so excellent. Since we don't expect any less for our customers, Thank you for choosing Mercedes-Benz of Temecula and we hope to work with you again soon! Best, Amir Alahwal Guest Relations Manager

June 28, 2020

I had excellent experience working with the service dept he was very professional knowledgeable and kind also made the work fast and convenient to the best of my satisfaction More

by NANATHRANI
Recommend Dealer
Yes
Employees Worked With
Reza Nejad
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Jul 12, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the feedback! We are very pleased to hear that Reza was able to deliver excellent customer service and was attentive to all your concerns. We hope to work with you soon and thank you for choosing Mercedes-Benz of Temecula! Best, Amir Alahwal Guest Relations Manager

June 28, 2020

Horrible. AC unit needed repaired. You wanted to charge me $5000 for new unit. I replaced ac hose and resealed it myself. Total cost $300. Works great! Thanks for nothing! More

by ERNIESTOCK
Recommend Dealer
No
Employees Worked With
Reza Nejad
Report | Print
June 28, 2020

I have nothing to say, but good things to say about your Dealership. With the stimulus check problems, you guys were able to work with me, holding my car until my check came. It all worked out stress free. More

by Domsgnana
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Report | Print
Jul 12, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your review! We are so happy to hear that our Team was able to deliver such wonderful customer service while your vehicle was in service! We hope to see you soon and thank you for choosing Mercedes-Benz of Temecula! Best, Amir Alahwal Guest Relations Manager

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