Mercedes-Benz of Temecula

Exceptional service Everyone is courteous and friendly Manny Henshaw is knowledgeable and understands what it means to provide exceptional customer service. He is alwa Everyone is courteous and friendly Manny Henshaw is knowledgeable and understands what it means to provide exceptional customer service. He is always honest and I trust his recommendations for my vehicle. More

Sam took good care of me. Helpful attentive staff. Nice facilities. Good services. Wait times are longer than when it was under Fletcher Jones management, but overall good experience. facilities. Good services. Wait times are longer than when it was under Fletcher Jones management, but overall good experience. More

great job service tech did a great job. she seemed to care about the customer and ordered a Uber to take me home and pick me up. Service call went like clockw service tech did a great job. she seemed to care about the customer and ordered a Uber to take me home and pick me up. Service call went like clockwork More

Maintenace I have visited this service center on several occasions and have been pleased. Upon arriving for my 10:00 appointment, I waited approximately 20 minu I have visited this service center on several occasions and have been pleased. Upon arriving for my 10:00 appointment, I waited approximately 20 minutes before I was approached. Our salesman followed up with Reza since he had not acknowledged my presence. Besides the wait time, I texted Reza to inform him that I had a squeaky brake when backing out. He did not respond. Later I was texted informing me that I needed two tires and an alignment. There is less than 12,000 miles on the vehicle. I have owned several Mercedes and have never been informed of such repairs for the low amount of mileage. Reza said the car would be completed by 2:00. Not hearing from him, I texted and no reply so I headed over and was told that he was out to lunch and my car was ready. Not the best experience this time. More

Great service, Manny was eccxelent Great staff Manny was very good, very clean property, it was a pleasure to work with every one, on time with updates regarding the repairs of my car, Great staff Manny was very good, very clean property, it was a pleasure to work with every one, on time with updates regarding the repairs of my car, thanks More

Andre was great! Everyone I interacted with was polite and thorough. I would definitely recommend this dealership and Andre, no hesitations at all! Thank you. and thorough. I would definitely recommend this dealership and Andre, no hesitations at all! Thank you. More

Easy and Straight-Forward Andre was great. He made it easy and straight-forward. We were well looked after. We were also crunched for time, and Andre was able to get our car Andre was great. He made it easy and straight-forward. We were well looked after. We were also crunched for time, and Andre was able to get our car detailed and get our financing done in s quick-turn-around. We felt we got a fair deal on our purchase. Love my new GLC 300! More

Jose, our service rep is exceptional, he makes the service experience quite trouble free and is very professional. He is definitely a great representative for your dealership service experience quite trouble free and is very professional. He is definitely a great representative for your dealership More

Service process was quick, efficient and friendly! Loaner car process was quick and easy. Only issue was windshield washer compartment top was left open and fluid splashed all over engine compartment during car process was quick and easy. Only issue was windshield washer compartment top was left open and fluid splashed all over engine compartment during drive home. More

The staff at Mercedez Benz of Temecula always go out of their way to make sure we are well taken care of. Thank you very much for the exceptional service. their way to make sure we are well taken care of. Thank you very much for the exceptional service. More