Mercedes-Benz of Temecula

Exceptional customer service It was truly a pleasure to work with the gentlemen at Fletcher Jones Temecula. Romario was amazing and a true professional. His customer service was t It was truly a pleasure to work with the gentlemen at Fletcher Jones Temecula. Romario was amazing and a true professional. His customer service was truly exceptional! He really took his time to make sure we were happy and went above and beyond. Thank you élan for all of your hard work to make the deal happen. Jason was great to work with as well. Two car deals at the same time aren't the easiest but you made the transition seamless. More

The Experiance Great Experience w/ all involved from my salesman (Jordan furlow) and the Temecula Team (Elan,Huck and even Management ) took care of all the needs of Great Experience w/ all involved from my salesman (Jordan furlow) and the Temecula Team (Elan,Huck and even Management ) took care of all the needs of the sale in a timely and enjoyable manner . They are a Class Act !!!! More

A1 Treatment I took my brand new 2019 CLS450 in to get some repairs done after an unfortunate incident with only 80 miles on the odometer. Gary Deangelo (Guest Ex I took my brand new 2019 CLS450 in to get some repairs done after an unfortunate incident with only 80 miles on the odometer. Gary Deangelo (Guest Experience Manager) and Phil Carreon (Service Dept Manager) went ABOVE and BEYOND what I expected to take care of me and the repairs on my car. Gary, called me a few times while the car was being repaired to ensure I was being taken car of. Manny (Service Rep) also kept me informed of the status of the vehicle and repairs. Gary, thank you for your continued exceptional Guest service and taking care of your customers. It will built life long relationships and continued customers. This car was the second Mercedes I have purchased and it will not be the last. Outstanding Customer Service. More

Very friendly Devon Tarantino was our salesman and he was so nice and friendly. He made us feel very comfortable and he tried to help us out really well and he act Devon Tarantino was our salesman and he was so nice and friendly. He made us feel very comfortable and he tried to help us out really well and he actually listened. He had a good knowledge about the car we wanted and answered all our questions. More

Service Always happy to work with Manny Henshaw. Service is always done with no problems. Always done in a timely matter, enjoy working with Manny. I will con Always happy to work with Manny Henshaw. Service is always done with no problems. Always done in a timely matter, enjoy working with Manny. I will continue to use this dealership More

Exceptional service Breannab Kind is very kind and very professional. He assisted us with servicing of our CLA 250. He is always prompt and professional and courteous. He Breannab Kind is very kind and very professional. He assisted us with servicing of our CLA 250. He is always prompt and professional and courteous. He is just beyond exceptional. He is awesome More

J Wagabaza I was happy with how I was treated and I also felt welcomed back to do business at your establishment. I was specifically impressed that after my ca I was happy with how I was treated and I also felt welcomed back to do business at your establishment. I was specifically impressed that after my car was ready I was contacted via 2 means txt and phone More

Honest dealer This was the best experience I've ever had purchasing a new vehicle. Andre made me feel like he cared as much as I did about making sure I made the be This was the best experience I've ever had purchasing a new vehicle. Andre made me feel like he cared as much as I did about making sure I made the best decision for me and my family. The amount of patience he demonstrated towards helping me and answering my questions was unfamiliar to any experience I've had at other dealerships. I truly felt like a friend was helping me I purchased my new Mercedes-Benz. More

New Car Rami was an excellent salesman and knew what we wanted. Made the car buying experience easy. my wife and I where in and out within hours. Rami was an excellent salesman and knew what we wanted. Made the car buying experience easy. my wife and I where in and out within hours. More

Great experience purchasing new car Stopped by the dealership to discuss returning my lease and potentially purchasing a new car. The first salesmen was quite knowledgeable and a pleasur Stopped by the dealership to discuss returning my lease and potentially purchasing a new car. The first salesmen was quite knowledgeable and a pleasure to speak with, but unfortunately we were not able to come to an agreement. As a result, I left and was planning on purchasing a new Mercedes from the Santa Monica dealer on Saturday as their offer was too good to pass up. However, then i had the pleasure of speaking with Rami, who convinced me that purchasing a car at your dealership was better and to come down one last time and hear him out. Although your offer was not as enticing as Santa Monica, he provided such a wonderful experience that i ended up purchasing a car that day! The experience of purchasing a car is just as important as the cost and thanks to Rami, i felt like i got both. Thanks Rami! More