Mercedes-Benz of Thousand Oaks

I love Edgar’s customer service. He’s the reason why I’ll stick with Mercedes. He’s professional and understands the mechanical aspects of my car. He’s the reason why I’ll stick with Mercedes. He’s professional and understands the mechanical aspects of my car. More

First time bringing my vehicle to the dealership. Was able to make an appointment get the parts and complete the work in a timely manner. Oscar was very helpful and informative. Was able to make an appointment get the parts and complete the work in a timely manner. Oscar was very helpful and informative. More

Sydney is an excellent service advisor in every sense of the word. She is knowledgeable and does whatever it takes to deliver customer satisfaction!!! the word. She is knowledgeable and does whatever it takes to deliver customer satisfaction!!! More

Best service I have experienced . car is always ready on time as promised. First class operation car is always ready on time as promised. First class operation More

One of the best Mercedes dealership, amazing service and follow up Step by step inform you of any repairs needed or performed follow up Step by step inform you of any repairs needed or performed More

Very professional. Excellent adviser. She was very helpful and made sure my vehicle got the best of service. Thanks Excellent adviser. She was very helpful and made sure my vehicle got the best of service. Thanks More

Awesome customer support and service…I recommend this dealership. Thank you Sydney for your service and support! dealership. Thank you Sydney for your service and support! More

They handled my service needs quickly and efficiently. I would definitely go back to them in the future. I would definitely go back to them in the future. More

Brielle is absolutely the best. She is on the ball and takes the best care of me She is on the ball and takes the best care of me More

Service was done in a prompt manner and all issues were resolved to my satisfaction resolved to my satisfaction More