Mercedes-Benz of Thousand Oaks

Our dealer, Larry, was incredibly patient and knowledgeable. He took the time to answer every single one of our questions and didn't mind explaining things multiple times until we felt completely knowledgeable. He took the time to answer every single one of our questions and didn't mind explaining things multiple times until we felt completely comfortable. The best part was that he was never pushy; we felt supported, not pressured. If you want a stress-free experience, go see Mercedes-Benz of Thousand Oaks. !" More

Viktoriia provided a nice experience for me - she was not pushy and answered all my questions honestly. It was a refreshing change from other sales approaches. pushy and answered all my questions honestly. It was a refreshing change from other sales approaches. More

Oscar and Zeb, in the Service Department, are direct and play no games. They let you know what is wrong, they keep you apprised of what is going on and provide the best solutions possible to finance solutio play no games. They let you know what is wrong, they keep you apprised of what is going on and provide the best solutions possible to finance solution to the issue. These two individuals, and a few others that I have come across, have made me rate this dealer in this manner. More

I found my service advisor Eric Groll very knowledgeable and friendly and was the very happy with my service in general and friendly and was the very happy with my service in general More

Awesome customer service. The whole transaction was quick and the representatives were very knowledgeable. Would definitely buy here again. The whole transaction was quick and the representatives were very knowledgeable. Would definitely buy here again. More

Thank to Oscar our service advisor, who went above and beyond with everything! Outstanding service beyond with everything! Outstanding service More

Sydney is best professional of many dealers I know. She is the reason I am coming back to Thousand Oaks all the way from the San Fernando Valley. She is the reason I am coming back to Thousand Oaks all the way from the San Fernando Valley. More

I have very good experience with my advisor, Eric Groll for all Mercedes services. I have used the same dealer for more than 2 decades. So far Eric is the best advisor I had. He is always reachable and add for all Mercedes services. I have used the same dealer for more than 2 decades. So far Eric is the best advisor I had. He is always reachable and addresses all my concerns, small or big. More

Never bought or leased a car from them, but the service department i have been to multiple times and its by far the best services at a mercedes dealership. From start to finish these guys are fantastic. department i have been to multiple times and its by far the best services at a mercedes dealership. From start to finish these guys are fantastic. If only all the dealerships were like this. More

Gary was honest and appreciate the service and made sure what was needed with no upsell what was needed with no upsell More