Mercedes-Benz of Tucson

Excellent customer service. I needed a quick evaluation for a tire leak and they got me in with a loaner car. Lucky Luechtefeld was able to find a much less expensive way to fix I needed a quick evaluation for a tire leak and they got me in with a loaner car. Lucky Luechtefeld was able to find a much less expensive way to fix my cracked tire rim rather than replacing the entire tire rim. More

WOW! Amazing service. Mark was very kind and made sure my vehicle was repaired quickly. I didn’t have an appointment, my battery died, who ever has an a Amazing service. Mark was very kind and made sure my vehicle was repaired quickly. I didn’t have an appointment, my battery died, who ever has an appointment for that, right? In any event I pulled into the service bay completely frazzled and within 2 minutes my mind, weary heart and body felt relief knowing I was in good hands with Mark. Mercedes of Tucson’s service is heads and shoulders above the service I used to receive at the Mercedes dealership in Scottsdale! Thank you Mark and Mercedes of Tucson for outstanding customer service and care. More

I had a wonderful experience from the moment I walked through the door. I was excited to have received a follow up email promptly after I submitted an inquiry online. The whole process was fun and unl through the door. I was excited to have received a follow up email promptly after I submitted an inquiry online. The whole process was fun and unlike a “car buying” experience. This was wholeheartedly due to the stellar service that was provided by Ivana K.! She really took great care of us, and even helped me understand the value of tinted windows in AZ, and how affordable it can be! ;) I’d recommend this to a friend or family member! They have set the bar high, and it’s appreciated! More

Don't walk run to this dealership and ask for Brandon Gates! He will make buying a car an enjoyable experience! Knowledgeable, polite & professional, courteous, just all out nice guy and great at what he Gates! He will make buying a car an enjoyable experience! Knowledgeable, polite & professional, courteous, just all out nice guy and great at what he does! Thank me later! More

I have been to a few Mercedes dealerships in the USA and the Tucson dealership is by far the most luxurious, friendly and best service. If you own a MB this is the place for you. They will correct any mi the Tucson dealership is by far the most luxurious, friendly and best service. If you own a MB this is the place for you. They will correct any mistakes that have been made on your car by a non Mercedes shop. More

Immensely grateful to Kayla Diaz and Aaron Perrine for taking their time with some of my vehicle concerns. They both were very congenial and went out of their way to satisfy me.. Virginia J. taking their time with some of my vehicle concerns. They both were very congenial and went out of their way to satisfy me.. Virginia J. More

Ivana was incredible! She went above and beyond to find me a car that met my needs. I will definitely do business with Mercedes-Benz of Tucson in the future. She went above and beyond to find me a car that met my needs. I will definitely do business with Mercedes-Benz of Tucson in the future. More

I have leased multiple cars from John Hornbeck and his team. I wouldn’t go anywhere else. I live in Gilbert but lease my cars in Tucson because of the excellent service. They really go out of their way to team. I wouldn’t go anywhere else. I live in Gilbert but lease my cars in Tucson because of the excellent service. They really go out of their way to take care of their customers. More

Ramon Sanchez was excellent. He serviced our camper within 2 hours and told us about insurance claims. He serviced our camper within 2 hours and told us about insurance claims. More

Mark Schofield has been my service adviser for our last 5 cars. He always goes above and beyond to keep me happy. I highly recommend Mark! cars. He always goes above and beyond to keep me happy. I highly recommend Mark! More