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Mercedes-Benz of Tyler
Tyler, TX
236 Reviews
At Mercedes-Benz of Tyler, complete customer satisfaction is our ultimate goal. Drivers from Athens, Nacogdoches, Longview, Lufkin, Kilgore, and beyond can turn to us for their every Mercedes-Benz need, whether they’re looking for something new to hit the road in or need an expertly completed repair. No matter what services you require, you’ll be treated to total customer service.Come to us if you’re in the market for one of the latest Mercedes-Benz models. We boast a massive inventory of new vehicles, and we feature like-new Certified Pre-Owned Mercedes-Benz vehicles, as well as affordable, quality pre-owned cars from other popular brands. Make the most of your budget at Mercedes-Benz of Tyler with the help of our expert financing department.
When it comes to service and parts, Mercedes-Benz of Tyler is your go-to spot. We can handle all your auto repair and maintenance needs, from simple tire rotations to major part replacements and engine work. Our skilled and certified technicians are prepared for anything you bring our way, and we’ll get you back on the road in a car that runs like new. Of course, we only fit your Mercedes-Benz models with authentic Mercedes-Benz parts to ensure quality repairs.
Head to Mercedes-Benz of Tyler to discover what a luxury car buying experience truly means. We’re located at 3274 Professional Drive in Tyler, TX, and we’re easy to reach if you have any questions. We look forward to working with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 236 reviews
March 01, 2026
My mom came in for routine maintenance and I feel was taken advantage of. She was charged for things that she didn’t need and in not knowing, just paid for all of the repairs. We have told her to not ret taken advantage of. She was charged for things that she didn’t need and in not knowing, just paid for all of the repairs. We have told her to not return to your dealership. More
by Leslieabaez
Employees Worked With
Service department
February 01, 2026
Rowdy was excellent very knowledgeable and kind. Recommend him. Great experience 👍 Ask for Rowdy new car sales Recommend him. Great experience 👍 Ask for Rowdy new car sales More
by mtrbeltone
January 22, 2026
Exceptional service every time! Grant is the best service advisor. And their service department is second to none. I am very impressed. Every time I take my car there truly would re Grant is the best service advisor. And their service department is second to none. I am very impressed. Every time I take my car there truly would recommend them to anybody that has a Mercedes. More
by cindywodom
Employees Worked With
Grant Sylvester
January 16, 2026
Very friendly and courteous people. They always are willing to shuttle me a ride back home or provide a loaner car if they need to keep mine for any length of time. They are real accura They always are willing to shuttle me a ride back home or provide a loaner car if they need to keep mine for any length of time. They are real accurate with diagnostics and technician 852 Dyron Stricklin does an outstanding job with any kind of repairs. More
by The ism
Employees Worked With
R. Dyron Stricklin
January 15, 2026
We prefer to drive to Tyler for our service needs than other dealerships which may be closer. They are professional & efficient but never in a huge hurry. And my vehicle is treated with care. We don't other dealerships which may be closer. They are professional & efficient but never in a huge hurry. And my vehicle is treated with care. We don't let just anyone take care of the G-Wagon. More
by Cupcake
Employees Worked With
Christopher Dawson
December 13, 2025
This dealership was wonderful to work with! Sherri was very professional and explained all the details of the car with us after paperwork was taken care of. I would highly recommend Clint and Sherri was very professional and explained all the details of the car with us after paperwork was taken care of. I would highly recommend Clint and his staff for your next car purchase! More
by mike
November 07, 2025
Grant, my service advisor, and Chris, the CDT technician, did exceptionally well at resolving the problem with my car temperature control. I highly appreciate their help. did exceptionally well at resolving the problem with my car temperature control. I highly appreciate their help. More
by garzaoskar
Employees Worked With
September 19, 2025
The staff was very friendly and helpful. The service member, Christopher Dawson, was a pleasure to work with and we love the communication! The text messages, (prior to arrival and througho The service member, Christopher Dawson, was a pleasure to work with and we love the communication! The text messages, (prior to arrival and throughout our car being serviced) along with the portal was outstanding! More
by clevenger.sheila
Employees Worked With
Christopher Dawson
