Mercedes-Benz of Tyler

Overall I had a great experience, I figured purchasing a new vehicle would be hectic and stressful but I actually enjoyed myself throughout the entire process. It took a couple months to get the exact car I new vehicle would be hectic and stressful but I actually enjoyed myself throughout the entire process. It took a couple months to get the exact car I wanted, but through the entire process Tristian Graves worked with me and made sure I was 100% comfortable with the car before purchasing. He went above and beyond, as well as worked with the exact specs I had provided to get me the car of my choice, great experience overall and would definetly recommend anyone who goes there to work directly with him! More

Have been BMW buyer for 15 years - decided to try out Mercedes. Very happy with car. People were Professional -Knowledgeable - 1st Class Dealership - will recommend you to all my friends. Mercedes. Very happy with car. People were Professional -Knowledgeable - 1st Class Dealership - will recommend you to all my friends. More

Wonderful experience buying from this dealership. Brandon Stewart was my sales representative. I have bought many cars in my life, dealing with many sales people. Brandon is the best I have ever dealt with. Stewart was my sales representative. I have bought many cars in my life, dealing with many sales people. Brandon is the best I have ever dealt with. Brandon responded to my requests for pictures, videos of the vehicle answering a plethora of questions. I was so comfortable with his candor and transparency that I bought the car without seeing in person ... a first for me. On in person inspection the car was exactly as envisioned. Very very happy. I found out Brandon had cleaned every aspect of the car himself to make sure it met my expectations. Brandon had all the paperwork in order minimizing my time. He sat in the car with me and personally demonstrated the cars electronics and features. Traits of a great salesperson... honesty, caring, energetic, no pressure, and listened to understand my auto desires. He is a great salesperson. Post purchase he has followed up with me several times to ensure questions answered and anything I needed was addressed. All in all, just an awesome experience. My future purchases will definitely go thru Brandon and this dealership. More

The entire experience was one that we shall never forget. Brandon Stewart was our sales representative and he was very professional, knowledgeable and had the best attitude. The entire process was quick, eff Brandon Stewart was our sales representative and he was very professional, knowledgeable and had the best attitude. The entire process was quick, efficient and hassle-free. We will highly recommend our family and friends to give this dealership a try. More

This dealership was a excellent experience brought me in and got me out quickly! Offered refreshments and salesman was very knowledgeable of vehicle I purchased! and got me out quickly! Offered refreshments and salesman was very knowledgeable of vehicle I purchased! More

Brandon was very helpful and stayed late to help us complete the sale. We drove in from out of town to complete the service, and when we arrived the car was clean and ready to be test driven. The whole complete the sale. We drove in from out of town to complete the service, and when we arrived the car was clean and ready to be test driven. The whole experience was comfortable and efficient. More

Worst Service Experience I have ever had from a Mercedes dealership.. I bought my car in May 2020. I was told I had a defective battery. Car was there for over a week?? dealership.. I bought my car in May 2020. I was told I had a defective battery. Car was there for over a week?? More

I was very pleased with the way the people of Mercedes-Benz of Tyler interacted with me. They made me feel like Family. Not just another car deal. I would recommend friends and family to come and Mercedes-Benz of Tyler interacted with me. They made me feel like Family. Not just another car deal. I would recommend friends and family to come and experience car buying at its Best. Great customer service.Ask for Brandon. More

Experience DIANA RUNCORN is an outstanding sales representative. She is not pushy or assertive. She gave us the information needed to make an informed decision. DIANA RUNCORN is an outstanding sales representative. She is not pushy or assertive. She gave us the information needed to make an informed decision. Diana allowed us to test drive multiple vehicles to discern which one we liked best. Thank you for your time and patience. More

I just finished my purchase today of a used Chevy Corvette. What a great experience! My salesman, Brandon helped me do the entire purchase remotely. With the pictures and video that Brandon took, I f Corvette. What a great experience! My salesman, Brandon helped me do the entire purchase remotely. With the pictures and video that Brandon took, I felt very comfortable going ahead with the deal. Their dealership is 3 plus hours away, and they delivered the car to me for free. I don’t think you will have any issues dealing with Brandon. He was very honest about the entire process! Mercedes Benz of Tyler definitely gets my 5 star review. More