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Mercedes-Benz of Tysons Corner

Vienna, VA

4.4
628 Reviews

8545 Leesburg Pike

Vienna, VA

22182

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Showing 628 reviews

May 22, 2021

The service was excellent as well as Collin Jenkins, who was the person taking care of my car, he was very patient and understanding. I would highly recommend your service to anyone. More

by Gifted0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Jenkins
May 22, 2021 -

Mercedes-Benz of Tysons Corner responded

Thank you for taking a moment to share about your experience here at Mercedes-Benz of Tysons Corner. We appreciate your mentioning our staff being patient and understanding. Thank you for giving us five stars!

May 20, 2021

Always friendly knowledgeable personnel. Able to fix Always friendly knowledgeable personnel. Able to fix some problems in service lane and identify problems quickly. Able to get loaner and returns car More

by Stan.corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Drakeford, Collin Jenkins
May 20, 2021 -

Mercedes-Benz of Tysons Corner responded

We're happy you found our staff to be so helpful and knowledgeable during your experience here at Mercedes-Benz of Tysons Corner! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2021

MB was great; giving me a loaner and making sure the car was clean and ready to go. They were able to get it done in one day which was great. More

by mcaax6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Antoine, Collin Jenkins
May 20, 2021 -

Mercedes-Benz of Tysons Corner responded

Thank you so much for your feedback! Our Service Team will be very happy to learn about your kind words and high star rating! We hope you continue to choose Mercedes-Benz of Tysons Corner for all your automotive needs! Take care!

May 19, 2021

Great service! Very organized, I did have to wait a little bit but all was good and within the time frame I had to get the service complete and back to work. More

by Patricia W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pantelis Theofanidis
May 19, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi, we are very happy the team here at Mercedes-Benz of Tysons Corner could provide you with a positive experience! Thank you, and have a fantastic day!

May 18, 2021

Service was flawless, as always... my flat tire was quickly diagnosed and the fix was made. I signed off on everything in a virtual manner which is safer as well. More

by ibmoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Solis
May 18, 2021 -

Mercedes-Benz of Tysons Corner responded

Thank you for the great review! We are so happy to learn that your car was fixed in a timely manner and that you are back on the road safely. If Mercedes-Benz of Tysons Corner can do anything else for you, don't hesitate to let us know.

May 18, 2021

The service to repair our tire was very good. I wish we were contacted about fixing the rim since it was scratched. The Uber service provided for me to go two miles was terrible. Uber left me stranded, I More

by Stofkoja
Recommend Dealer
Yes
Employees Worked With
Collin Jenkins
May 18, 2021 -

Mercedes-Benz of Tysons Corner responded

Hello, Thank you for sharing your review. Your feedback is important to us here at Mercedes-Benz of Tysons Corner and I would appreciate the opportunity to speak with you to address your feedback. Please email me at jhoover@penskeautomotive.com with your preferred contact information. Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

May 17, 2021

If you want a great deal on cars , come to this dealership. Syed Zaidi helped me purchase my TLX, great guy that works hard to please his customers. He works his best to make it happen . Go see Sye More

by Billy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Zaidi, Jae Kim
May 17, 2021 -

Mercedes-Benz of Tysons Corner responded

Thank you for the great review, Billy! We are so happy to learn that Syed went the extra mile to help you buy your Acura TLX and that you are so pleased with his assistance. We can't wait to share your kind words with him. Mercedes-Benz of Tysons Corner looks forward to working with you again in the future.

May 14, 2021

How keep the my car safe this place)When leaving this How keep the my car safe this place) When leaving this place for car repair, be sure to keep a photo of the mileage before and after and compare it l More

by Bad. Memory
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
None
May 14, 2021 -

Mercedes-Benz of Tysons Corner responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your car being driven on toll roads. Please send me an email at jhoover@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

May 11, 2021

I appreciate the customer service by Aria specifically and the rest of the team. I also like information provided via text and online which makes things very convenient. More

by Rakeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aria Moshrefi
May 11, 2021 -

Mercedes-Benz of Tysons Corner responded

Hello Rakeva, Thank you for your five star review. We strive to ensure that our customers are updated and informed, so we are pleased to hear about your recent experience with Aria. Thank you for choosing Mercedes-Benz of Tysons Corner and we hope to see you again.

May 08, 2021

Great place to go for service. Manager check back after the service to make sure everything went smoothly. They always do extra to make their guest happy. More

by naren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justyne c
May 09, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi Naren, We appreciate your positive feedback. We are pleased to hear that your experience with our service department went smoothly. Thank you for choosing Mercedes-Benz of Tysons Corner and we hope to see you again.

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