Mercedes-Benz of Tysons Corner

Recommendation for Dwayne Smith We visited the dealership twice, once for obtaining information and second to purchase a vehicle. Mr. Dwayne Smith was very professional in dealing w We visited the dealership twice, once for obtaining information and second to purchase a vehicle. Mr. Dwayne Smith was very professional in dealing with us and attentive to our needs. There was no high pressure tactics and our experience was very positive. He explained the sales process clearly and informed us of what to expect. We purchased a vehicle and was very satisfied with the overall experience of buying a new vehicle. The Samuels More

Excellent service I visited the dealership initially since we were looking to replace my wife's old car, and we decided that we would be getting a GLS 450. Mr. Dwayne S I visited the dealership initially since we were looking to replace my wife's old car, and we decided that we would be getting a GLS 450. Mr. Dwayne Smith was very courteous and helpful with all our inquiries and did his best trying to locate a vehicle for us, and when that could not be achieved (finding one with all the options we wanted) he helped us place and order for one and e and Kosta helped us expedite the process and get our order ready in just a little over a month. Every part of the process was smooth and will surely return for further business. More

Very, very positive car-buying experience My wife and I worked with Dwayne Smith (salesperson) and Kosta Sarakinis (sales manager) and I can't say enough good things about the experience we ha My wife and I worked with Dwayne Smith (salesperson) and Kosta Sarakinis (sales manager) and I can't say enough good things about the experience we had. Dwayne was polite, timely on his follow up, tactfully persistent (but not too persistent) and worked tirelessly to get my wife and I the MB GLS 450 we wanted at a financial cost we could live with. Kosta worked closely with me on the final cost details and I was very happy with the deal we received. Dwayne followed up after the sale to ensure we were happy with our purchase (anyone know of any other sales reps who do that anymore???) and I'd highly recommend MB of Tysons Corner and Dwayne/Kosta specifically to anyone who's looking for a positive car-buying experience. And of course the quality of Mercedes-Benz speaks for itself. More

HBL's Best Salesman - Dwayne Smith If you are in the market for a new car, You should contact Dwayne Smith @ HBL Mercedes in Tysons Corner. Dwayne was very professional, informative and If you are in the market for a new car, You should contact Dwayne Smith @ HBL Mercedes in Tysons Corner. Dwayne was very professional, informative and provided a great car buying experience. From initial handshake to the final handshake, he provided the expertise and quality service required to earn my feedback and support! Great Job... More

Good sales & services experience I purchased a CPO vehicle and had a very good experience w/ salesman Yamil Abed. He was responsive to my questions, professional, courteous, and easy I purchased a CPO vehicle and had a very good experience w/ salesman Yamil Abed. He was responsive to my questions, professional, courteous, and easy to work with. I'm very busy and Yamil was respectful of my time and worked to make sure he was available when it was convenient for me. I've reached out to him a few times since purchasing the car and he's continued to show the same traits, even after the sale. Could I have haggled and walked out to try and knocked a little more off the price, probably. But at the end of the day, we made a good deal for all involved. I got a good price on the specific car I wanted, they worked with me on the trade-in, and everyone was happy. I work in downtown and really don't have time to play games going back and forth etc. Yamil was a good partner in the car buying process. My only complaints are that the dealership is located in Tysons Corner (you know how fun that traffic can be) and I ended up taking the car to my detailing shop for some additional paint correction and chip repair. That said, I probably would have done that anyway because I wanted it perfect...or as perfect as a two-year old CPO car can be. I recommend Mercedes-Benz of Tysons Corner and Yamil Abed. More

Worst Car Buying Experience Ever!!!! ( I did not buy) I have bought a lot of cars and I must say that this was the worst experience I have ever had. Found a car that I was interested in buying only to hav I have bought a lot of cars and I must say that this was the worst experience I have ever had. Found a car that I was interested in buying only to have two of their sales man try to rob me on my trade it. I was trading a 2011 Yukon Denali with ~96k miles. These Suv's are rock solid and so was mine as I had kept it up. Minus needing a wash and an interior vacuum the car was in great condition. Every dealer that has appraised this SUV understood the value of the vehicle and how popular it is when it comes to resell. I'm not sure what happened that made them offer me $19,500 for my trade but I honestly felt insulted. When I mentioned that my SUV was worth at least $24,500 they all but laughed at me and ultimately told me to my face that its not worth that much to them. I'm sure my SUV will still be running great when the 2009 Mercedes Benz S550 is dead and buried in junk yard heaven. If you ask me, either Mercedes Benz of Tysons is purposely trying to rip off honest hard working consumers or they are letting amateurs perform their appraisals. Needless to say I did not and will never as long as I live buy anything from this dealership. Overall they seemed to be nice people minus the older gentleman that make slick/snide remarks that I chose to ignore. Long story short I didn't buy they car and ended up going to a lexus dealer and getting a very nice Lexus LS460. And the part you have all been waiting for....drum roll..... they gave me $25,1000 for my trade. :-) I didn't have to ask for more money as I felt that this was a fair deal. The moral to this story is that there are still some honest and fair car dealerships. Please read and take these reviews very serious. I ignored their reviews on google and gave them a shot because they had a car that I really wanted but in the end I wasted my time driving all the way from MD to Tysons on three occasions. Okay, I'm done writing now as I feel that I have done my due diligence is letting you know how my experience went when visiting this dealer. Thanks to Pfez and Joe I'm about to go and enjoy my new Lexus which has 15k less miles than the 2009 s550 I was looking at and that has a transmission that doesn't feel sluggish. Save yourself some time and trouble go somewhere else. These folks are not serious about selling cars. At least these two guys and their 10 year old appraiser were not. Best regards, C. McCoy More

John O'Brien gave me the best service I had the pleasure of working with John O'Brien. I was looking for a GL 450 for my fiancé, & placed an inquiry online. Within 1/2 an hour he e-maile I had the pleasure of working with John O'Brien. I was looking for a GL 450 for my fiancé, & placed an inquiry online. Within 1/2 an hour he e-mailed & called me. He was patient & attentive without being pushy. More

2009 Smart Fortwo Justin Hudson and the entire staff at Mercedes-Benz of Tysons Corner were outstanding. Even though we were buying a used vehicle from them they treat Justin Hudson and the entire staff at Mercedes-Benz of Tysons Corner were outstanding. Even though we were buying a used vehicle from them they treated us with great care. The entire transaction went smooth and fast. The showroom was exceptionally modern and clean. Justin was great with my kids and even gave my son a toy car when we left. I will ensure I recommend this dealership to friends and family. More

Purchased a 2013 GL450 I drove home with 2013 GL450, feeling very good about my purchase experience. Kent Crago was a excellent salesmen. I started my search a month ago, re I drove home with 2013 GL450, feeling very good about my purchase experience. Kent Crago was a excellent salesmen. I started my search a month ago, researching the Internet from one coast to another. I decided after researching dealers, that would visit Tyson's. I met Kent to discuss GL550/450 models. I came back on Black Friday, with a plan to drive home a vehicle. I met Kent, and he very helpful, after I reviewed one vehicle after another for a few hours. No pressure, no pitches, just open friendly discussions. He drove to my home, to pick up my trade at 10:30pm, saving me another returned trip to the dealer. Kent Crago is a good person to assist you, if your thinking about a new vehicle. The business office experience was present, even after two hours after they closed the doors. Very good experience overall. Henry Kaylor (USA RET) LTC 100% Disable Veteran More

Great service! Excellent dealership! I worked with Eliseo Rivera, who was both friendly and knowledgeable. He really understood my hectic and extremely fast paced sc Excellent dealership! I worked with Eliseo Rivera, who was both friendly and knowledgeable. He really understood my hectic and extremely fast paced schedule, and the fact that I don't have time to waste! I was in and out with a new car in a very short while, with no time stuck in idle chitchat! Would definitely recommend!!! The only downside was that my car was valued at approx. $170 less than the listed price, and neither my bank nor the dealer budged, despite the dealer's finance officer saying they (the dealer) should have. More