Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Union
Union, NJ
830 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 830 reviews
November 07, 2016
Review I purchased a new C class and was very happy with the service I received from Chris, he went out of his way to help us get into my new lease I purchased a new C class and was very happy with the service I received from Chris, he went out of his way to help us get into my new lease More
by MICHAEL D
Employees Worked With
Chris Popin
November 05, 2016
Thanks Chris! Chris Popin sorted us out in less than hour, Great service again, we were never put under any pressure and his relaxed style clinched the deal. Thanks Chris Popin sorted us out in less than hour, Great service again, we were never put under any pressure and his relaxed style clinched the deal. Thanks again Chris! More
by Kevin07016
Employees Worked With
Chris Popin
November 03, 2016
Professional beginning to end Stan, as always, knows his product, explains options, listens to his customer and is responsive to questions and requests. The tech training session Stan, as always, knows his product, explains options, listens to his customer and is responsive to questions and requests. The tech training session was well taught and having techs come to the house to program the garage door was a real plus. Thanks to Stan and the team. More
by B
Employees Worked With
Stanley Baum
October 28, 2016
Excellent service in quality showroom with no hard sales Beautiful showroom. Knowledgeable salesman without hard sales pitch. Competitive pricing - they didn't try to give me high quote and then work down f Beautiful showroom. Knowledgeable salesman without hard sales pitch. Competitive pricing - they didn't try to give me high quote and then work down from there. No need to shop around because it was competitive pricing from the outset. More
by Mike's carpage
Employees Worked With
Stanley Baum
October 27, 2016
Excellent!!! Chris was excellent and very resourceful when it came to the benefits of being a Benz owner. I was an Audi owner however Im never looking back. Chris was excellent and very resourceful when it came to the benefits of being a Benz owner. I was an Audi owner however Im never looking back. More
by Kalimah Farrakhan
Employees Worked With
Chris Popin
October 26, 2016
They make everything easy! This is the 7th vehicle our family has gotten from this dealership and the 3rd we have gotten with Chris. We have also sent friends/clients of our's t This is the 7th vehicle our family has gotten from this dealership and the 3rd we have gotten with Chris. We have also sent friends/clients of our's to him. Part of the reason, a big part, that we keep coming back is the service. Chris makes it amazingly easy to walk out of there with a new Mercedes. And the of course there is the car. I am not a particularly materialistic person, I value experiences way more than things. From start to finish, looking at the cars and driving the one I chose is a great experience. More
by Happydriver
Employees Worked With
The other Chris would taught me how to use the car, Chris Popin
October 21, 2016
Best Car buying experience ever! Stan is wonderful Stan is by far the most professional Sales associate I've ever worked with. He is an incredible assert to Mercedes Benz of union (Ray Catena) My wife Stan is by far the most professional Sales associate I've ever worked with. He is an incredible assert to Mercedes Benz of union (Ray Catena) My wife and I are very happy and would recommend Stan to anyone in the market for a Mercedes. More
by Musicman007
Employees Worked With
Stanley Baum
October 18, 2016
Best car buying experience I have ever had! It was a pleasure to get my new car at Ray Catena. Never expected when I walked in yesterday afternoon that I would be driving home in a new car. St It was a pleasure to get my new car at Ray Catena. Never expected when I walked in yesterday afternoon that I would be driving home in a new car. Stan was wonderful. He was informed, friendly and extremely helpful. Tyrrel was very knowledgeable and funny as well! Would definitely recommend anyone in the market for a Mercedes to go to Ray Catena in Union. More
by rock116
Employees Worked With
Tyrell Belfield, Stanley Baum
October 10, 2016
unpleasure phone call very bad costumer service,,,by this gentleman,,, he has to learned how he has to keep clients,,, bye/ bye mercedes.. quality car but very poor costume very bad costumer service,,,by this gentleman,,, he has to learned how he has to keep clients,,, bye/ bye mercedes.. quality car but very poor costumer service More
by uli
Employees Worked With
Bill Zimmerman
October 07, 2016
Excellent and quick experience Last week I truthfully walked into Ray Catena with every intention on not loving the car that now I have been driving since. Needless to say, I was pl Last week I truthfully walked into Ray Catena with every intention on not loving the car that now I have been driving since. Needless to say, I was pleasantly surprised and overly satisfied with the entire process. A wonderful man named Stanley Baum helped me as soon as I got there. His honesty helped me make my final decision on purchasing my new 2017 GLA 250. I fell in love with the car Saturday and he made sure I walked away with it Saturday as well! More
by Mdasilva17
Employees Worked With
Stanley Baum
