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Mercedes-Benz of Union - Service Center

Union, NJ

3.2
31 Reviews

31 Reviews of Mercedes-Benz of Union - Service Center

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November 17, 2022

Did a great job with my car. Very fast Service. would def recommend to someone else More

by mbronner
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bronner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

Add my name to list of horrible service. Left my car there for service already PAID for as recommended by Harold ..called him after waiting 1 1/2 weeks for update bcuz he never called me, I More

by Michelle.r.brunson
Recommend Dealer
No
Employees Worked With
Harold
August 08, 2022

This place is so poorly managed I don't know where to start. We made an appointment for our car to go into service and dropped it off on time almost 2 weeks ago. As of this writing, the car has not been More

by SLIEF
Recommend Dealer
No
Employees Worked With
Mark in service
July 07, 2022

Since 2017, I have been leasing my Mercedes Benz from Ray Catena in Union, primarily due to the excellent service provided by Danny Ventura, Service Consultant, and Patricia Medina, Service Manager at theSer More

by Dora Arias
Recommend Dealer
Yes
Employees Worked With
Patricia Medina and Danny Ventura
July 06, 2022

Three weeks for a simple sunroof problem. Zero contact nor update. Service Department should close. More

by gregoryodrummond
Recommend Dealer
No
Employees Worked With
No name service
June 03, 2022

Only service center I will take my cars to! I even drive two hours to get there! More

by Me
Recommend Dealer
Yes
Employees Worked With
Randy Grill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Kaczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
May 25, 2022

My experience with Mercedes Benz of Union was amazing. Sales team was great, and service was just as strong. I ran into a small issue with my vehicle within a week of purchasing, and Zach in service saved More

by Ricky Auyeung
Recommend Dealer
Yes
Employees Worked With
Zach, Patty, Matthew
January 29, 2022

Excellent job and very professional perfect service my car 220 and my g53 are news after my service More

by Kelvincruz1977
Recommend Dealer
Yes
Employees Worked With
Yimmy Manay
December 07, 2021

I’ve had a positive experience with Ray Catena for about 6 years now until recently. I’m going to assume that Covid has caused the staff to become so insensitive to others. I will no longer continue to supp More

by Byrdmuhammad212
Recommend Dealer
No
Employees Worked With
I don’t care that much
January 21, 2021

Jamie Rogers is customer focused he explains what “needs” to be done. He helped me understand what was wrong and needed to be addressed. The reason I continue to go to Mercedes Benz of Union is Jamie Rogers. More

by Ptwadvisors
Recommend Dealer
Yes
Employees Worked With
Jamie Rogers
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