Mercedes-Benz of Union

What a pleasurable experience. Salesman Lee Midrano was excellent. This was our first time buying a car here. Would definitely go back again. Thank you Lee for being so professiona Salesman Lee Midrano was excellent. This was our first time buying a car here. Would definitely go back again. Thank you Lee for being so professional.Mike C More

Our recent travels to Union Mercedes-Benz was clearly to work with Lenny again. We are repeat customers. We passed two MB showrooms on the way. Lenny has proven to be professional, knowledgeable, but most work with Lenny again. We are repeat customers. We passed two MB showrooms on the way. Lenny has proven to be professional, knowledgeable, but most importantly, honest and approachable. We love him! More

The Service experience was excellent. My Service Adviser is Mo A. He and the rest of the staff were very courteous. The service took about 2 weeks due to need for certain parts and a "l My Service Adviser is Mo A. He and the rest of the staff were very courteous. The service took about 2 weeks due to need for certain parts and a "loaner" was provided for the entire period adding to the convenience of the whole experience. The quality of the service advisor and repair were great. More

Let me start by saying I never leave reviews, and it took a lot for me to even get involved in this, but I truly feel my mother was taken advantage of at Mercedes-Benz of Union. My mother brought her cer a lot for me to even get involved in this, but I truly feel my mother was taken advantage of at Mercedes-Benz of Union. My mother brought her certified pre-owned Mercedes GLA in for first year maintenance at only around 7,000 miles and was quoted almost $1,500 as a “package” for an oil change, oil filter change, and brake fluid flush. After questioning it, they lowered it to around $1,000, which already made the original quote feel inflated. We still ended up paying over $700 in labor alone, which equates to over 3 hours of labor charges for an oil change and brake fluid flush, which is absolutely ridiculous. Be careful and always ask for an itemized breakdown before agreeing to any service packages. More

I had an outstanding experience working with Lenny at Mercedes-Benz, and I can’t recommend him enough. From the moment I walked in, he was attentive, communicative, and just genuinely easy to work with. Mercedes-Benz, and I can’t recommend him enough. From the moment I walked in, he was attentive, communicative, and just genuinely easy to work with. The whole process felt smooth and respectful, which, if you’ve been to a few luxury dealerships, you know isn’t always the case. One thing that really stood out to me is something I personally look for. I have my own “hoodie and sweats test” for customer service. I came in dressed super casual on purpose, and Lenny didn’t judge me for a second. Same level of professionalism, same level of attention from start to finish. That mattered to me, and it showed in how the entire experience played out all the way through closing. On top of that, he really knows his stuff. He walked me through everything in a way that actually made sense, answered all my questions without rushing, and made sure I felt good about the decision. It never felt like he was trying to push me into anything. End to end, just a clean, well-run experience. If you want someone who’s sharp, respectful, and easy to work with, Lenny’s your guy. I’d 100% work with him again and will be sending people his way. More

Lenny was outstanding. He provided truly exceptional customer service and was an absolute pleasure to work with. He provided truly exceptional customer service and was an absolute pleasure to work with. More

My service advisor JAIME is by far the best I have ever worked with!! Besides being a total gentleman and always makes me feel special , he is soo knowledgeable is all aspects of Mercedes service! I was th worked with!! Besides being a total gentleman and always makes me feel special , he is soo knowledgeable is all aspects of Mercedes service! I was there last week and the computer system had a bad glitch . Jaime not only fixed the problem for me but for other customers with the same issue. He really saved the day calmly and with expertise!! Because of him and Patty I would never go anywhere else for Mercedes service! The level of customer care is totally in another league! More

I am a very loyal and happy customer of Ray Catena Mercedes Benz of Union. I have been buying cars there since the dealership opened and I have always been treated well and handled like a VIP custome Mercedes Benz of Union. I have been buying cars there since the dealership opened and I have always been treated well and handled like a VIP customer. Not only is the sales process handled well but Jamie in Service has taken great care of me for many years. Couldn't think of going anywhere else! More

The Mercedes dealership in Union was phenomenal overall, but Jess was absolutely the best part of the experience. From start to finish, she was exceptionally friendly, genuinely helpful, and completely no-p but Jess was absolutely the best part of the experience. From start to finish, she was exceptionally friendly, genuinely helpful, and completely no-pressure. She listened carefully to what I wanted, found the exact car I was looking for, and made the entire process smooth and stress-free. Everything was explained clearly, communication was excellent, and at no point did I feel rushed or pushed. A great dealership is one thing, but having someone like Jess makes all the difference. The car is amazing, and the experience was even better. Highly recommend both the dealership and, especially, Jess More

Excellent experience with Daymond and Ray Cantena dealership. They provided great service and delivered on every promise they made. I would definitely recommend Daymond. dealership. They provided great service and delivered on every promise they made. I would definitely recommend Daymond. More