Mercedes-Benz of West Chester

I was extremely impressed with the way Christian managed our transaction. As a retired professional project manager with a career running large complex projects, I can uniquely appreciate it when a deal run our transaction. As a retired professional project manager with a career running large complex projects, I can uniquely appreciate it when a deal runs smoothly. Christian gave our purchase of a used auto the same care and attention I would’ve expected to receive from a much larger sale. It speaks highly of both his and the dealerships attention to detail, ethical treatment of its customers, and commitment to a fair deal. Thanks again from a very happy customer. More

I highly recommend purchasing your next vehicle at Mercedes Benz of West Chester. Ed has exceeded all my expectations during the purchase of my new vehicle. He covered every detail of the purchase pro Mercedes Benz of West Chester. Ed has exceeded all my expectations during the purchase of my new vehicle. He covered every detail of the purchase process and answered all questions and concerns. I was able to drive my vehicle off the lot in the less than two hours. More

Honestly, I’m not sure where to start. I had a previous (horrible) experience at another dealership in the area, and, honestly, I lost faith in good customer service in this area. My exp I had a previous (horrible) experience at another dealership in the area, and, honestly, I lost faith in good customer service in this area. My experience with Mohsen, Ed, and Mercedes Benz of West Chester was beyond good; it was, frankly, exceptional. Ed went above and beyond to make sure my process went smoothly (even amidst issues with my external bank), he made sure I was comfortable and felt supported, and also showed every known function and feature of my new car. In addition, Mohsen originally supported me during the car-buying process. He was incredibly friendly, generous, helpful, honest, caring, and overall amazing. I’m not the easiest customer to work with (as I can get a bit indecisive), but he was patient and worked with me from the time of my total loss to this new purchase. I’m blown away by this experience (in the best way imaginable). This is the customer service experience I wish for everyone. I could type so much more, but I’ll end by saying my faith in great business in this area has been restored and exceeded. I am indebted with gratitude for this entire experience. 10/10 More

Christian was awesome! He should be rewarded! He was an excellent sales rep. Having my car built on the website was a challenge. Dispite my concerns he was always reassurin He should be rewarded! He was an excellent sales rep. Having my car built on the website was a challenge. Dispite my concerns he was always reassuring and positive. Look for Christian when you go to Mercedes Benz of west Chester. More

Ed was amazing from start to finish, providing efficient, thorough, above and beyond service! He is just an honest good guy. I would highly recommend him. I absolutely love my CLE! I have gotten so many comp thorough, above and beyond service! He is just an honest good guy. I would highly recommend him. I absolutely love my CLE! I have gotten so many compliments from random strangers. More

We had a great buying experience at Mercedes Benz of West Chester. The entire process was fast and efficient. Our salesperson Christian did a wonderful job. Chester. The entire process was fast and efficient. Our salesperson Christian did a wonderful job. More

I love the way we are treated as if we just as important as the other customers who are spending 10 times or more than we are spending. That's a special kind of company who bets their bottom dollar on excel as the other customers who are spending 10 times or more than we are spending. That's a special kind of company who bets their bottom dollar on excellent customer service. Thank You! More

Christian and Steve and the entire staff were very friendly, helpful, patient. They were awesome! I got the exact car I wanted and the process was extremely smooth thanks to them! Very happy with the friendly, helpful, patient. They were awesome! I got the exact car I wanted and the process was extremely smooth thanks to them! Very happy with the Westchester team and I would definitely recommend 10 out of 10. More

Ed is a great guy who won’t waste your time! He took his time with us and made sure we got exactly what we wanted! Never experienced a salesman quote like him! Proud to be a part of the family!! He took his time with us and made sure we got exactly what we wanted! Never experienced a salesman quote like him! Proud to be a part of the family!! More

Excellent experience- far better than Devon MB! Ed was so knowledgeable about the product - and delivered an excellent car that clean and perfect! Ed was so knowledgeable about the product - and delivered an excellent car that clean and perfect! More