Mercedes-Benz of West Chester

Excellent! The dealership and our salesman, Daniel Hayes, went above and beyond to work with us. No pressure sales and he answered all our questions before, duri The dealership and our salesman, Daniel Hayes, went above and beyond to work with us. No pressure sales and he answered all our questions before, during and after the sale. Highly recommend. More

Excellent service and attention Eric was amazing. My experience from start to finish top notch. Never pushy yet always available. It was what car buying should be. I can’t image work Eric was amazing. My experience from start to finish top notch. Never pushy yet always available. It was what car buying should be. I can’t image working with another dealership, I have been spoiled! More

Service comments Car is always repaired correctly the first time. People are always friendly and helpful. They treat you like family. Repairs are always completed on t Car is always repaired correctly the first time. People are always friendly and helpful. They treat you like family. Repairs are always completed on time and vehicle is always returned clean. More

BEST DEALER This dealership is by far the best I have been to and dealt with. Bob, my salesman and Steve the sales manager are both honest, patient and caring. Th This dealership is by far the best I have been to and dealt with. Bob, my salesman and Steve the sales manager are both honest, patient and caring. They give you the best possible deal they can and do not hold back. I cannot recommend this dealership enough. I live in NJ and drive two hours to get to them because they are so profession. The customer service is five stars and so are the deals. DO NOT HESITATE TO TRY THIS DEALERSHIP THEY ARE AMAZING!! More

Excellent service The salesman Angelo was very polite and very knowledgeable on every vehicle they have and then some. Made my purchase very easy and stress free. Would The salesman Angelo was very polite and very knowledgeable on every vehicle they have and then some. Made my purchase very easy and stress free. Would recommend to everyone More

Less than satisfactory This is my third MB and this experience makes me not want to return. The lack of follow through, blatant lies and lack of communication was absolutely This is my third MB and this experience makes me not want to return. The lack of follow through, blatant lies and lack of communication was absolutely unacceptable. My experience resembled a shady, used car lot...not MB. It’s taken a month to resolve an issue that could have been fixed in 1-2 days and it’s only been resolved because of my persistence not because MB actually wanted to rectify the issue. More

Great service! Tung was really genuine and wonderful to talk to. He was very accommodating and helpful when looking for the right car! Everyone that we ran into at t Tung was really genuine and wonderful to talk to. He was very accommodating and helpful when looking for the right car! Everyone that we ran into at the dealership was also very nice and friendly. All in all we ended up with a great deal & amazing vehicle with friendly service. More

Outstanding customer service. This dealership treats its customers like they are important. Very easy to deal with and are very friendly. The sales person was knowledgeable and the This dealership treats its customers like they are important. Very easy to deal with and are very friendly. The sales person was knowledgeable and the process was efficient and went very smoothly.. we have dealt with this dealership for a long time and I know that the service after the sale will go just as moothly. More

New Benz for me Paris was wonderful to work with when purchasing my new Benz. She went over the features and was patient when I was trying to decide if I wanted to t Paris was wonderful to work with when purchasing my new Benz. She went over the features and was patient when I was trying to decide if I wanted to trade my car then or later. More

Always Awesome! Everyone makes it all so easy. From purchase to service, it's a pleasure doing business with a company that respects the customer, teams with the cus Everyone makes it all so easy. From purchase to service, it's a pleasure doing business with a company that respects the customer, teams with the customer and looks after the customer's safety. More