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Mercedes-Benz of West Chester

West Chester, PA

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Employees
Reviews
Vehicles
4.5
1,836 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,836 reviews

December 08, 2021

I have used Mercedes Benz of West Chester to service our vehicles over the past 16 years. The sales and service departments have always been outstanding! More

by Jim J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
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Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Hi Jim, thank you for trusting Mercedes-Benz of West Chester for the past 16 years! See you next time!

Helpful
December 07, 2021

I can always rely on this dealership when I have a car issue. Their service is a top notch! More

by JEANNETTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting our team with all of your automotive issues, Jeannette!

Helpful
December 07, 2021

We liked the efficient service, nice atmosphere of the dealership and professional attention provided by Jen Silva. More

by CHUCKGEFFEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
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Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting our team! Jen is a huge asset to our team, and we're lucky to have you as a customer! -Mercedes-Benz of West Chester

Helpful
December 07, 2021

I have taken all my cars to WC Mercedes. Excellent service department. Very professional. All work is completed on time and satisfactory. More

by BOBB147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig and Danielle
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Dec 09, 2021 -

Mercedes-Benz of West Chester responded

We love hearing from our satisfied customers! See you next time at Mercedes-Benz of West Chester!

Helpful
December 07, 2021

The dealership is clean and welcoming. Alfonso was professional and knowledgeable, even walking with me in the rain to retrieve something from my car. More

by CHERYLLYNNLESLIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Colon, Stephen Bjorklund
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Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Hi Cheryllynn, thank you for taking the time to share your experience working with Alfonso at Mercedes-Benz of West Chester! We appreciate your review!

Helpful
December 06, 2021

The worst customer service I have ever experienced with Mercedes I’m not sure if Cherry Hill Mercedes is that bad after dealing with West Chester Mercedes. Katy Long is the finance manager never returned m More

by Frederickgatling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katy Long , Lynne Knox, Stephen Bjorklund
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Helpful
December 06, 2021

Excellent service, they keep you well informed of any maintenance issues. Clean and comfortable waiting areas. More

by LMBLYDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
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Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your review! We appreciate your kind comments about our facilities! See you next time at Mercedes-Benz of West Chester!

Helpful
December 04, 2021

I expect “the best or nothing” and my last visit did not meet that expectation. It was a miscommunication as to when we needed our car finished and I have still not received an answer as to whether my AAA b More

by DANDREW1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Silva
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Helpful
December 03, 2021

Great service!! Very accommodating! Alex went above and Great service!! Very accommodating! Alex went above and beyond to take of my car and my time. More

by edsteele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 06, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great review! We're so glad to hear Alex exceeded your expectations and we hope to see you again next time here at Mercedes-Benz of West Chester!

Helpful
December 03, 2021

Rijon was great! He was attentive to what we were looking for and able to meet our needs. More

by JUSTIN.ONEILL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon simon, Stephen Bjorklund
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Dec 06, 2021 -

Mercedes-Benz of West Chester responded

We're so happy to hear this! Thank you for trusting Rijon & the Mercedes-Benz of West Chester team with your business. We hope to see you again in the future!

Helpful
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