Mercedes-Benz of West Chester

Experience was fantastic. The service team was first class. I didn’t buy my car at West Chester, although they treated me with excellence. First class Benz experience! The service team was first class. I didn’t buy my car at West Chester, although they treated me with excellence. First class Benz experience! More

Excellent service and follow up and through. The salesperson, Bob Ashman, couldn't have made me feel any better about buying a Mercedes. He answered every question or concern I had. He allowed The salesperson, Bob Ashman, couldn't have made me feel any better about buying a Mercedes. He answered every question or concern I had. He allowed me to test drive several models I was interested in and really listened and understood what I had to say. No question was too trivial. He was also always available via email or phone. Great rapport! More

Review Was excellent experience! Staff was knowledgeable & friendly! Had been at another Mercedes Benz dealer & had a less than pleasant time. So relieved to Was excellent experience! Staff was knowledgeable & friendly! Had been at another Mercedes Benz dealer & had a less than pleasant time. So relieved to find the vehicle I wanted in such a great place! More

Service manager was excellent and very courteous. Took a horrible road side service to a great service at dealership . Couldn’t be any better excellent!!! manager was excellent and very courteous. Took a horrible road side service to a great service at dealership . Couldn’t be any better excellent!!! More

Easy and fair Great delivery by Lynn, very knowledgeable regarding all of the functionality of my new car. My car was found at another dealership and MB of West C Great delivery by Lynn, very knowledgeable regarding all of the functionality of my new car. My car was found at another dealership and MB of West Chester got the deal done. More

Excellent service and experience! Because of the excellent service and great experience we have with this dealership, especially with the service of our agent Matt, we finally purchase Because of the excellent service and great experience we have with this dealership, especially with the service of our agent Matt, we finally purchased our car here! Matt is so helpful and knowledgeable, assisting us walking through every detail. Couldn’t be more helpful and based on our positive experience, we would highly recommend this dealership to anyone who wants to buy a MB car! More

Wonderful I was out in about 1 1/2 hrs. Ate popcorn, watched TV. NICE WAITING AREA. WAS ON MY IPad. Like this place. Everyone is so nice and friendly I was out in about 1 1/2 hrs. Ate popcorn, watched TV. NICE WAITING AREA. WAS ON MY IPad. Like this place. Everyone is so nice and friendly More

Always great experience I also am pleased with the service and sales team. The only problem was the courtesy car as filthy. The inside of the car had chips on the floor in I also am pleased with the service and sales team. The only problem was the courtesy car as filthy. The inside of the car had chips on the floor in the back and the car was never washed. Not a very pleasant ride. More

Wonderful Job Courteous, knowledgeable, friendly service. They were able to address and fix a problem no one else could. Very happy with results. What more can I Courteous, knowledgeable, friendly service. They were able to address and fix a problem no one else could. Very happy with results. What more can I say It was a great job at a place that made me feel valued even though I was driving a 15 year old car. . More

Not quite excellent! While the service team never disappoints, there were items the tech noted that I inquired about costs but never got a response?!? As a result of n While the service team never disappoints, there were items the tech noted that I inquired about costs but never got a response?!? As a result of no response I had them taken care o by another non-MB service centet More