Mercedes-Benz of West Chester

I've just completed the purchase of my second new Mercedes and I couldn't have been happier with my salesman Klaus Perchiniak. The experience was top shelf from start to finish. I talked to four Mercedes and I couldn't have been happier with my salesman Klaus Perchiniak. The experience was top shelf from start to finish. I talked to four other dealers via the Internet and in person and only felt as though I was offered a fair deal right upfront with no haggling at Mercedes of Westchester. Klaus worked with me patiently throughout the process during which I changed my mind numerous times about models, colors, features etc. I was offered a fair trade in value and even though I ended up selling my older car myself Klaus walked me through the process of selling the vehicle. It took me 10 months to finalize the details of my purchase and Klaus and his Sales Manager Ned Brozak treated me with courtesy and respect throughout the process. Klaus even spent an entire day delivering my car and demonstrating the features in 100 degree heat. I just can't say enough about this experience and I share my positivity with anyone who asks. I trust this dealership and will go out of my way big time ( it's in another state) to service my new car there ; ) More

Klaus is a consummate professional, very informative, friendly, and incredibly responsive. He showed real class and care throughout my dealings with him and I would recommend him and West Chester Mercede friendly, and incredibly responsive. He showed real class and care throughout my dealings with him and I would recommend him and West Chester Mercedes-Benz without hesitation. Klaus could teach a class on what service looks like. I was impressed and have talked to many people about what an overall pleasant experience I had with Klaus. More

I just wanted to take a moment to commend the outstanding service and salesmanship I have continuously received from Michael McMahon. I have purchased my last two cars from Mr. McMahon and he always goes ab service and salesmanship I have continuously received from Michael McMahon. I have purchased my last two cars from Mr. McMahon and he always goes above and beyond what is required. He is very knowledgeable and customer orientated. He is a valuable asset to your dealership and I would not hesitate to recommend him to my family, friends and associates. More

Simply the best car buying experience I have had in a long time. In addition to a good deal on a fine car I came away with a clear understanding of the features of my new vehicle. I felt a real connec long time. In addition to a good deal on a fine car I came away with a clear understanding of the features of my new vehicle. I felt a real connection with the entire team at Mercedes-Benz of West Chester. More

I could not be more satisfied with this dealer. Everybody that i dealt with was very professional and I did not feel pressured into making a deal. I had a lease that was not yet mature and Mike Fe Everybody that i dealt with was very professional and I did not feel pressured into making a deal. I had a lease that was not yet mature and Mike Ferleger found a way for me to upgrade even before my lease expired. The price that I received on the new car more than fair. When I picked up the new car Tiffany Mayo went over every feature and made sure I knew how everything worked. More

From the moment we arrived and he opened the door for us, Clinton was extremely friendly and courteous. He showed us the cars that we requested based on our on-line research. He didn't try to push other ve Clinton was extremely friendly and courteous. He showed us the cars that we requested based on our on-line research. He didn't try to push other vehicles on us. Clinton and his management offered fair value for our trade-in even though we didn't have it with us and they took us at our word as to the condition of the trade-in. After we agreed to the deal, Clinton spent more than expected time with us going over the features of the vehicle and showing us how everything worked. Everyone that we met at the dealership was courteous and friendly. A truly pleasant and rewarding exprience. More

I am impressed with sales and service , I had a flat tire within 8 miles of taking delivery of my new Mercedes C300 and it was taken of no charge what great service ...........thank you service dept. and sal within 8 miles of taking delivery of my new Mercedes C300 and it was taken of no charge what great service ...........thank you service dept. and sales dept . More

I dreaded looking for a new car until I began talking with MB of West Chester. No games, great pricing and full transparency throughout the process. Highly recommend! Ask for Andy George and/or Clinton A with MB of West Chester. No games, great pricing and full transparency throughout the process. Highly recommend! Ask for Andy George and/or Clinton Abney. More

My wife and I were very please the professinal service of Clinton Abney, He worked with us with a great patience and understanding. We are very happy with the new car and services at Mercedes Bens at West Ch Clinton Abney, He worked with us with a great patience and understanding. We are very happy with the new car and services at Mercedes Bens at West Chester. Highly recomended. More

I emailed the organization when it was time to look for a new car. I purchased my previous car, a Mazda, while I was in college, and decided that at almost 10 years old, it was time for a new one. I was curi new car. I purchased my previous car, a Mazda, while I was in college, and decided that at almost 10 years old, it was time for a new one. I was curious about the MB GLK, and was immediately contacted by someone who put me in the direction of Klaus. He was very patient with me as I told him what I was looking for, explained my concerns, and asked questions. Being a 29 year old single woman, the only thing I know about cars I learned from my dad, and this was going to be my first luxury car. I was prepared with a list of questions to ask, and sat with Klaus for almost 2 hours while we test drove the car and looked at every little detail. He even found an incentive that I qualified for, but was unaware of. I don't know of many sales people that will do that. I enjoyed getting a tour of the dealership and service department. I always appreciate people who are passionate about cars-all cars-not just the ones that they sell. I think that they best part of my experience was that Klaus was not a stereotypical car salesman-he wasn't pushy, he wasn't condescending. He didn't come across as some other sales people do-where they make you feel like they are doing you a favor by spending time with you. While I am 29, I look to be in my early 20s, and not a single person in the dealership judged me or acted dismissive. Often times I have run into the "can she afford it?" "isn't she too young to have a car like this?" "is she just wasting our time?" attitudes, and this was the first time I didn't experience that. Over the last year, I can't tell you how many times I decided against getting a car that I was looking at, just because the sales person treated me as though I was a child and not worth their time. Klaus was not only attentive, but he was honest. He called me or emailed me regularly until my next scheduled visit to see if I had any questions and discuss the car. This was something that I really appreciated. I would highly recommend not only the dealership, but also Klaus, as he is probably the best salesmen I've ever dealt with. Please go see him! More