Mercedes-Benz of West Chester

Great service, courteous staff, and free loaner car so you don’t have to wait in the lobby especially these days with ongoing pandemic Covid you don’t have to wait in the lobby especially these days with ongoing pandemic Covid More

Paul was very pleasant and diligent about making sure the brake replacement was working so kept the car over the weekend. I would recommend Mercedes WC. brake replacement was working so kept the car over the weekend. I would recommend Mercedes WC. More

I have been a customer of yours for over 25 years and never had a bad experience Craig Mulbach has been an excellent representative never once let me down never had a bad experience Craig Mulbach has been an excellent representative never once let me down More

The salesman was great to work with and wasn’t aggressive at all. Definitely would recommend him. The staff behind the scenes seems to lack some communication skills between themselves. We were asked some t at all. Definitely would recommend him. The staff behind the scenes seems to lack some communication skills between themselves. We were asked some things that didn’t happen until after we started signing the paperwork. Don’t see our salesman on the list His name was Juan Rodriguez. They lady that brought the paperwork was very nice and thorough but seemed like she wasn’t 100% prepared. Especially when we came back a couple days later to finalize everything Overall we had a good experience and understand that little things happen. More

This place is very good and huge. Good environment for customers. Good seating arrangements. Staff is very helpful. Provide good information. Hopefully service of the car is also up to the standard. customers. Good seating arrangements. Staff is very helpful. Provide good information. Hopefully service of the car is also up to the standard. More

They had fast and friendly service and were very accommodating with our requests. We were looking for a specific type of car and they didn’t have any in stock but when they did, they gave us notice accommodating with our requests. We were looking for a specific type of car and they didn’t have any in stock but when they did, they gave us notice immediately. More

Great experience! You had just the vehicle I was looking for, the process was seamless from start to finish, and Greg Roth was a pleasure to work with. I couldn’t be happier! Thank you!! for, the process was seamless from start to finish, and Greg Roth was a pleasure to work with. I couldn’t be happier! Thank you!! More

Good service; responsive. Worked with me on pricing. Would recommend to my friends regardless of buying Mercedes or used car. Appreciate them working to come to a final deal. Would recommend to my friends regardless of buying Mercedes or used car. Appreciate them working to come to a final deal. More

Great vehicle, great price. Waiting on /IT ap assistance and t egg ink shade. Overall a good experience, would buy from this dealership again in the future. and t egg ink shade. Overall a good experience, would buy from this dealership again in the future. More

It’s become almost habitual that when I need service, I’ll schedule on the web site, show up, go over the work needed, trust whomever I’m given and drop off the car. Always reliable, always honest. I’ll schedule on the web site, show up, go over the work needed, trust whomever I’m given and drop off the car. Always reliable, always honest. More