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Mercedes-Benz of West Chester
West Chester, PA
1,861 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 25, 2021
Bruce was very helpful and responsive each step of the way. I am very pleased with the lease deal and the service I received. I would recommend this dealership and sales rep to anyone. way. I am very pleased with the lease deal and the service I received. I would recommend this dealership and sales rep to anyone. More
by J_ONEILL11
Verified CustomerEmployees Worked With
Bruce Gilbert, Miguel Flores, Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
February 24, 2021
This was the most pleasant car buying experience I have ever had. Everyone was very nice and very professional. Highly recommend. No negatives to report. ever had. Everyone was very nice and very professional. Highly recommend. No negatives to report. More
by ANABANANA419
Employees Worked With
Finance-Matthew. Sales-J. Colon., Miguel Flores
February 22, 2021
IT WAS A GREAT AND PLEASANT EXPERIENCE I DEFINITELY WILL RECOMMEND FAMILY AND FRIENDS TO THIS DEALERSHIP WE WENT TO THE ONE IN WILMINGTON IT DEFINITELY WAS NOT CUSTOMER FRIENDLY AT ALL IT WAS DEFINITELY A N RECOMMEND FAMILY AND FRIENDS TO THIS DEALERSHIP WE WENT TO THE ONE IN WILMINGTON IT DEFINITELY WAS NOT CUSTOMER FRIENDLY AT ALL IT WAS DEFINITELY A NIGHTMARE NEVER EVER AGAIN More
by JKYATTA
Employees Worked With
MOSHEN, Matthew Reimel
February 21, 2021
Craig in service always takes care of us Service dept is Craig in service always takes care of us Service dept is friendly and clean Waiting area is always clean and friendly staff is superb Thanks Craig in service always takes care of us Service dept is friendly and clean Waiting area is always clean and friendly staff is superb Thanks More
by DURBO45
Employees Worked With
Craig
February 20, 2021
The service created more problems than what I anticipated. Had to make 3 more visits to fix the problem that the service created. The entire car had scratches and I was told that the tools used f anticipated. Had to make 3 more visits to fix the problem that the service created. The entire car had scratches and I was told that the tools used for the service to clean the car created this...my first experience with this location didn’t go very well. I’m not sure I would visit again nor recommend it !! More
by Kalcys08
Employees Worked With
Matt
February 19, 2021
I purchased in the new 2021 GLE and I work with Jen and I can say she has always giving me exceptional service . Everyone there at West Chester are great!!! That’ s why I continue doing business and always can say she has always giving me exceptional service . Everyone there at West Chester are great!!! That’ s why I continue doing business and always referring business to the dealership. More
by COOKIESONS
Employees Worked With
Jennifer Silva
February 19, 2021
No matter the reason for my service, inspection, blown No matter the reason for my service, inspection, blown tire from a nasty pothole, automatically generated routine service Mercedes Benz West Chester No matter the reason for my service, inspection, blown tire from a nasty pothole, automatically generated routine service Mercedes Benz West Chester has done a great job and I have left with the work done properly. Craig has been my Service Advisor for several years he has answered all my questions and given understandable explanations. More
by DDYALE
Employees Worked With
Craig Muhlbach
February 18, 2021
I recently purchased a 2021 Mercedes-Benz C-300 Cabriolet and had a great experience. We arrived at 11 am and had the keys in our hand by 3:00 PM on the same day. Bruce made the whole process very convenient and had a great experience. We arrived at 11 am and had the keys in our hand by 3:00 PM on the same day. Bruce made the whole process very convenient. The entire staff was very accommodating and friendly. I felt like I received an excellent deal upon leaving the dealership. More
by jpd5281
Employees Worked With
Stephen Bjorklund
February 18, 2021
Great customer service, friendly staff member and responsive service staff! I would Highly recommend west Chester service dept compared to others around DE area. Thank you! responsive service staff! I would Highly recommend west Chester service dept compared to others around DE area. Thank you! More
by Heena
Employees Worked With
Paul
