Mercedes-Benz of West Chester

Everyone at Mercedes Benz West Chester was a pleasure to work with and very professional I am very happy with my new vehicle. Especially pleased with the staff during this difficult time of Covid. work with and very professional I am very happy with my new vehicle. Especially pleased with the staff during this difficult time of Covid. More

Lynn is very personable warm & welcoming this was now my second car through her in 5 yrs highly recommend Lynn & her professionalism thanks for everything. second car through her in 5 yrs highly recommend Lynn & her professionalism thanks for everything. More

5 star because of the service.. but a lot of issue with car rental as well as taking truck back fir repair after picking it up from getting fix.. issue should’ve been caught by tech.. but Paul and Danielle car rental as well as taking truck back fir repair after picking it up from getting fix.. issue should’ve been caught by tech.. but Paul and Danielle assured me they would take care of things.. they are true to there word that’s why I continue to do business there.. thanks fir all your help More

Can not say enough about the service . My service rep was excellent kept me informed. Very courteous. Great service experience.Paul Graziano is always helpful whenever I go for service. excellent kept me informed. Very courteous. Great service experience.Paul Graziano is always helpful whenever I go for service. More

I bought a used car here 7 months ago and have had two visits to address warranty items which were fairly minor but should have been fixed before delivery, in my opinion. Still, they were fixed and all is visits to address warranty items which were fairly minor but should have been fixed before delivery, in my opinion. Still, they were fixed and all is well. More

The politeness and personal service are phenomenal. I have purchased and serviced numerous cars there, and I highly recommend them as compared to other MB dealers that seem to have an arrogant attitude. have purchased and serviced numerous cars there, and I highly recommend them as compared to other MB dealers that seem to have an arrogant attitude. More

The process was super easy, I told them what I was looking, they found it I brought it to my house in Philly. Great service! looking, they found it I brought it to my house in Philly. Great service! More

I always get excellent service at MB of West Chester. Craig has been a very cooperative service adviser for several years. I have confidence in him. Craig has been a very cooperative service adviser for several years. I have confidence in him. More

If I have an issue with my car; they do an outstanding job correcting the issue. I receive a replacement car and I am not inconvenienced and continue with my day. job correcting the issue. I receive a replacement car and I am not inconvenienced and continue with my day. More

Never heard back from Paul. I sent him an email with a concern and never got back to me. I was given a price on the phone when I made the appointment and when the service was finished i was charged more. concern and never got back to me. I was given a price on the phone when I made the appointment and when the service was finished i was charged more. More