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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,861 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,861 reviews

February 11, 2021

this dealership is very professional and my vehicle is well taken care of. This is the only place I will take my vehicle. Mike Strickland is the best!! Thank you More

by Jarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel, Michael Strickland
Feb 11, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the 5-star review of Mike and Mercedes-Benz of West Chester, Jarrell! We appreciate your business and we'll see you next time!

February 11, 2021

MB of West Chester is my preferred choice for service. They are very professional and always treat me with respect. The Service Team is great. More

by trishmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano, Jennifer Silva
Feb 12, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in Mercedes-Benz of West Chester Service team! We're glad to have you as a customer. See you next time!

February 11, 2021

My visit to Mercedes Benz of West Chester was very good. The staff was pleasant and the service was done in a timely manner. I have no complaints about this Dealership. More

by ADJSRWFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva
Feb 12, 2021 -

Mercedes-Benz of West Chester responded

Excellent review! Thank you for letting us know we are on the right track. We look forward to your next visit. - The Mercedes-Benz of West Chester Team

February 10, 2021

It was good doing business with MB of West Chester. We purchased two cars, E450 & GLC300. Altogether we have brought 6 cars from this dealership and received nothing but the best service on purchase and m More

by SJMUNDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Feb 11, 2021 -

Mercedes-Benz of West Chester responded

We are so impressed that our team continues to provide you with exceptional service during your purchases! Thank you for returning to Mercedes-Benz of West Chester for all six of your vehicles and for leaving us this great five-star review! We appreciate your business, and we hope you enjoy your E 450 and GLC 300!

February 10, 2021

It was a pleasure to do business with you. I came home with a beautiful car. My sales man Ed made things easy and bent over backwards for my wife and me!!! More

by SHADOW_BOXER26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Belland, Stephen Bjorklund
Feb 11, 2021 -

Mercedes-Benz of West Chester responded

It was our pleasure to take care of you! Thanks for this great review of Ed and Mercedes-Benz of West Chester. We hope you love your new ride, safe travels!

Feb 11, 2021 -

SHADOW_BOXER26 responded

Thank you!!! I do love the car!!

February 10, 2021

The prompt and thorough service and attention to detail by Frank Delaurio, Juan Rodriguez, and Finance Mgr, Matt was impressive and much appreciated. I give them an "Excellent" rating!! More

by mkd6209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bjorklund
Feb 11, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the excellent rating! It makes our day to hear that Frank, Juan, and Matt were able to show you the prompt service you deserve! We hope you enjoy your new vehicle and visit us again soon! - The team at Mercedes-Benz of West Chester

February 10, 2021

Greg especially was absolutely fantastic! His 21 years at Mercedes-Benz definitely shows!! The dealership cared about meeting my needs and providing a great experience... And what a car this is! I absolutely More

by JAMES.RONDEPIERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie, Greg Roth, Stephen Bjorklund, Michael Strickland
Feb 11, 2021 -

Mercedes-Benz of West Chester responded

James - thank you so much for taking the time to share this wonderful feedback about your experience with Greg! All of us here at Mercedes-Benz of West Chester are happy to hear that you're loving your new vehicle so far and we hope we have the opportunity to work with you again in the future. Take care!

February 09, 2021

great. liked roth. good group of folks to deal with. although its absurd that I have to write 25 words to get this review submitted More

by EKELLY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
Feb 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to leave us a review! Customer feedback is super important to us at Mercedes-Benz of West Chester, but the 25-word minimum is set by DealerRater and not our dealership. We apologize for any inconvenience.

February 06, 2021

Thank you so much for all your support and for making sure that the transaction was seamless, Rijon. Looking forward to working with you in the future. More

by MILKA.ANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon, Stephen Bjorklund
Feb 08, 2021 -

Mercedes-Benz of West Chester responded

We're so happy to hear that Rijon could earn your business with a five-star experience at Mercedes-Benz of West Chester! Rijon is a valued member of our team, and we appreciate you for taking the time to show them your appreciation! We'll see you again for all your automotive needs!

February 06, 2021

I was a first please on my first visite when I got here from Massachusetts I had a very good customer service and second visite was not that great the guy who helped didn’t understand the meaning of custom More

by MIATxxxxENDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva
Feb 08, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your honest feedback. Customer satisfaction is very important to us and we appreciate the opportunity to provide you a better experience in the future.

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