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Mercedes-Benz of West Chester
West Chester, PA
1,839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,839 reviews
January 13, 2021
This dealership provides amazing customer service. Everyone is helpful and polite. Paul F. Is personable and goes the extra mile to ensure your comfortable and taken care of. Everyone is helpful and polite. Paul F. Is personable and goes the extra mile to ensure your comfortable and taken care of. More
by LAURENC
Verified CustomerEmployees Worked With
Paul F.
Helpful January 13, 2021
This is our fourth transaction with the dealership and we always leave satisfied. Matt Reimel is an asset and valued, integral component of the dealership’s success. always leave satisfied. Matt Reimel is an asset and valued, integral component of the dealership’s success. More
by JGJTK
Employees Worked With
Matthew Reimel
January 12, 2021
Mercedes-Benz of west Chester offers great customer service; thanks to employees like Matthew Reimel and Alfonso Colon. Thank you Matt for allowing me to test drive the GLC300 service; thanks to employees like Matthew Reimel and Alfonso Colon. Thank you Matt for allowing me to test drive the GLC300 More
by nkeita
Employees Worked With
Alfonso Colon, Matthew Reimel, Stephen Bjorklund
January 12, 2021
I have always (since approx 2000) and continue to receive stellar, consistent service at this dealership from Jen Silva in sales to Mike Strickland and his service personnel over the years. stellar, consistent service at this dealership from Jen Silva in sales to Mike Strickland and his service personnel over the years. More
by marufo210
Employees Worked With
Craig Muehlbach, Jennifer Silva, Michael Strickland
January 12, 2021
It was a pleasure to have a service with you thank you guys very muchAnd they hold my next car going to be with you to guys very muchAnd they hold my next car going to be with you to More
by allalogo
Employees Worked With
Miguel Flores, Angelo Perone, Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Michael Strickland
January 12, 2021
Excellent work, people, place, dealer..for car maintenance and purchase. A repeat customer. Price is better than other new car dealers, and just the needed work is done. maintenance and purchase. A repeat customer. Price is better than other new car dealers, and just the needed work is done. More
by WEILEUNG
Employees Worked With
Paul Graziano
January 11, 2021
Excellent service, minimal delay, Matt Davis made the process anxiety free. My car needed a major repair. Matt arranged drop off service, had a loaner car brought to me, kept me completely informed throu process anxiety free. My car needed a major repair. Matt arranged drop off service, had a loaner car brought to me, kept me completely informed throughout the process. Great representative for your company! More
by SteveB27
Employees Worked With
Matt David
January 10, 2021
We couldn’t ask for a better sales person. Lynne was very professional,kind, courteous and caring. She did not pressure us and instead listened to what we wanted. She delivered as promised at a very fair p professional,kind, courteous and caring. She did not pressure us and instead listened to what we wanted. She delivered as promised at a very fair price. I was recommended to Lynne and we drove almost 3 hours from New York. I will do it again when the time comes for my next Mercedes purchase. More
by BEN R.
Employees Worked With
Lynne Knox, Stephen Bjorklund
January 07, 2021
Service reps needs to be retrained on customer service value and also I payed hansonly for service to my car and I'm still still having trouble out of my key fog that I asked them to look at and replace t value and also I payed hansonly for service to my car and I'm still still having trouble out of my key fog that I asked them to look at and replace the battery. It was truly a terrible experience especially after the volume of cash that was spent More
by sharpe30alabama
Employees Worked With
Angelo Perone, Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva
