Mercedes-Benz of West Chester

MB of West Chester makes it very difficult to even consider owning another brand. Their showroom, service and team are first class. I have been pleased on both visits. consider owning another brand. Their showroom, service and team are first class. I have been pleased on both visits. More

Great experience during sales and pickup process. No pressure to purchase unnecessary options. I was very pleased with the price quoted. Jennifer kept mu informed regarding delivery status. Jeff was ver pressure to purchase unnecessary options. I was very pleased with the price quoted. Jennifer kept mu informed regarding delivery status. Jeff was very helpful in providing tutorial on car features. More

Friendly, family environment. They went above and beyond to address my concerns. Miguel was very informative regarding the info on the vehicle I purchased. I recommend this dealership to everyone looking fo to address my concerns. Miguel was very informative regarding the info on the vehicle I purchased. I recommend this dealership to everyone looking for a quality vehicle. More

This is the second car lease I got through them. Both experiences have been pleasant and painless. I was in and out very fast and happy experiences have been pleasant and painless. I was in and out very fast and happy More

Great experience, no high pressure sales. Let me take car home to show my wife due to COVID restrictions. I would recommend Mercedes of west chester home to show my wife due to COVID restrictions. I would recommend Mercedes of west chester More

Very professional and knowledgeable with helping me make decision on my GLC43 AMG. Helpful in updating my phone to the car. Also helpful in advising me how to key my car to home garage opener decision on my GLC43 AMG. Helpful in updating my phone to the car. Also helpful in advising me how to key my car to home garage opener More

This is the fifth Mercedes we bought from this dealership. We still have 3 and continue the service and upkeep with this dealership too. We trust our service rep, Craig M., very much. He has helpe dealership. We still have 3 and continue the service and upkeep with this dealership too. We trust our service rep, Craig M., very much. He has helped me out above and beyond. More

I purchased my car at this dealership and have had my car serviced here for over 90% of my visits. The vehicle, a 2015 330 has a repeated issue with the coils. On 3 occasions in the last year, one or more co serviced here for over 90% of my visits. The vehicle, a 2015 330 has a repeated issue with the coils. On 3 occasions in the last year, one or more coils failed. This also happened in 2019. E car was under warranty and I was not charged for most of the visits. However, ok the last visit, I was told to replace all 6 coils at a cost of close to $1000. I indicated this is a repeated ongoing issue that should be covered. They refused and now I am considering additional steps. This dealership should have recognized the issue and made me whole. More

Everyone is friendly & very professional. The dealership is very clean. & comfortable. I truly appreciate Matt Davis taking care of me & the needs for my car. is very clean. & comfortable. I truly appreciate Matt Davis taking care of me & the needs for my car. More

Excellent flexible rapid and correct response in a COVID managed environment ensuring the issues were resolved and keeping us in the loop as the work was completed managed environment ensuring the issues were resolved and keeping us in the loop as the work was completed More