Mercedes-Benz of West Chester
West Chester, PA
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Awesome service! From the moment I arrive to the moment I leave I am treated with superior service by every member of the Mercedes team! I leave I am treated with superior service by every member of the Mercedes team! More
Service told us our GLK was not safe to drive due to rust underneath and would cost 4800.00 to repair. Took for another opinion and told car was clean. underneath and would cost 4800.00 to repair. Took for another opinion and told car was clean. More
Always a pleasant experience to have periodic servicing done at Mercedes Benz of West Chester, PA. Necessary work always done properly and in a timely manner. Staff members always pleasant and friendly. No done at Mercedes Benz of West Chester, PA. Necessary work always done properly and in a timely manner. Staff members always pleasant and friendly. No complaints! More
The dash board was replaced. However, the clock was not reset. I've not been able to reset. In the future, please retset as needed. This isn't the first time reset. I've not been able to reset. In the future, please retset as needed. This isn't the first time More
Their service is super. Craig M is a great service advisor and makes scheduling super easy. Never have a problem with the quality of their work. advisor and makes scheduling super easy. Never have a problem with the quality of their work. More
I purchased from a different dealer when I was not living in the area but wanted to switch to MB West Chester because it was a far more convenient location. The lower black trim piece on my C-classes bum in the area but wanted to switch to MB West Chester because it was a far more convenient location. The lower black trim piece on my C-classes bumper broke off and I was looking to get a replacement part. Knowing how expensive German cars tend to be when it comes to repairs/parts I was worried. But my service adviser Marissa was helpful and was able to squeeze me in the very next day to get it repaired. As a side not the dealership is beautiful. If you are going for service you never step foot outside. More
Jen Silva has been my sales person for 3 cars purchased from MB of West Chester. She is so personable and knows the product inside-out. I left another MB Dealership and came to you and am very pleased I from MB of West Chester. She is so personable and knows the product inside-out. I left another MB Dealership and came to you and am very pleased I did. More
Great buying experience. Everything went smoothly. Wanted it by Christmas and they made it happen. Paperwork was easy and explanation of car options was excellent. Wanted it by Christmas and they made it happen. Paperwork was easy and explanation of car options was excellent. More
After getting my oil changed and returning home my chirp feature on my vehicle is disabled. I texted Craig at Mercedes and let him know this and got no reply. My fob is working I am able to lock my car but feature on my vehicle is disabled. I texted Craig at Mercedes and let him know this and got no reply. My fob is working I am able to lock my car but it does not chirp which signals the alarm. More
Over the many years I have owned Mercedes-Benz autos, I have always received very prompt and professional service at Mercedes-Benz of West Chester. There is no other Mercedes-Benz dealership I will have have always received very prompt and professional service at Mercedes-Benz of West Chester. There is no other Mercedes-Benz dealership I will have service my car. More