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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.4
1,942 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,942 reviews

June 30, 2026

Jose Vargas provided excellent service and made the entire process smooth and easy. He was professional, friendly, and answered all of my questions. He even scheduled the service for me, which I really More

by GWORKS
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Jun 30, 2026 -

Mercedes-Benz of West Covina responded

We appreciate your five-star rating and are glad our service advisor provided smooth, professional support for your Mercedes-Benz E-Class. It’s great to hear scheduling your service was easy and that all your questions were answered. We look forward to assisting you again.

June 30, 2026

Experience was great. Quick, painless, professional. Our sales person, Jose Delgado, was great. Found a car we wanted, gave a good price, communicated timely, answered all More

by supnatazin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
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Jun 30, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted you had a smooth purchase of the new Mercedes-Benz GLC 350e. It’s great to hear the process was quick and professional and that your salesperson answered every question promptly. Enjoy every moment behind the wheel of your new vehicle.

June 30, 2026

Don’t know where to start besides lies directly to your face and have your going back and forth with no explanation of why your car isn’t fixed correctly. More

by Jeff boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo
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June 30, 2026

zaryab made this process so simple and easy. also, he has a great customer services More

by mayaabualhawa10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaryab Choudhry
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Jun 30, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the 5-star review and congratulations on your new Mercedes-Benz C-Class. We’re glad the process was simple and that our team delivered great service. Enjoy every mile in your new vehicle.

June 30, 2026

Wow, I had a great experience getting my car serviced. Everything went so smooth, from the time I dropped it off at valet to the time it was done. Vahe was exceptionally nice, professional and informative More

by Steftecla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, vahe
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Jun 30, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star rating. We’re glad the valet drop-off and service process for your Mercedes-Benz E-Class was seamless and informative. We look forward to helping you with your future visits.

June 30, 2026

Everybody knows what he/she is doing. However, it seems that everybody is lack of passion a little bit. More

by chiudaniel88
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez
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June 29, 2026

Very welcoming and accommodating. Great service and work on vehicle I would return for service More

by MANUELLOPEZ197777
Recommend Dealer
Yes
Employees Worked With
Chad
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Jun 29, 2026 -

Mercedes-Benz of West Covina responded

Thank you for noting how welcoming and accommodating our team was during your Mercedes-Benz C-Class service. It’s great to know the work on your vehicle met your expectations. We look forward to taking care of your next service visit.

June 29, 2026

Gustavo is truly the reason why I became a repeat customer within two weeks of being an absolutely disgruntled customer! He is exceptional at every level, and I appreciate the level of service he pro More

by ISAACHAKIM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Jun 29, 2026 -

Mercedes-Benz of West Covina responded

It’s rewarding to know our commitment to exceptional service and professional pride earned your loyalty so quickly. Thank you for returning to our Mercedes-Benz team and letting us serve you again.

June 29, 2026

Roy always makes sure that all my all my service needs are met with prompt efficiency and patience. As a woman, MB West Covina alone, eliminates any anxiety around predatory repair shops. Great price More

by AJACHAFF
Recommend Dealer
Yes
Employees Worked With
Roy Wu
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Jun 29, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear our service department treated your Mercedes-Benz C-Class with promptness and patience, and that our transparent pricing helped you feel at ease. Thank you for sharing your experience. We look forward to assisting you again on your next visit.

June 29, 2026

I am very disappointed in the service I received. The following are my experiences with Mercedes of West Covina’s 1. Received 1 damaged key fob 2. My sales rep didn’t take the time to follow up a More

by lisa.washington990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Miranda
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