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Mercedes-Benz of West Covina
West Covina, CA
1,691 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,691 reviews
October 16, 2023
my first time here . it is very awesome view . very thankx for kiki. see u next time it is very awesome view . very thankx for kiki. see u next time More
by HONGJUN1001
Verified Customer
October 15, 2023
I am extremely satisfied with the after-sales service provided by Mercedes-Benz. From the moment I purchased my Mercedes vehicle, their commitment to customer satisfaction has been outstanding. Their ser provided by Mercedes-Benz. From the moment I purchased my Mercedes vehicle, their commitment to customer satisfaction has been outstanding. Their service team is not only highly professional but also incredibly efficient. Every visit to the Mercedes service center has been a smooth experience. The staff is attentive, knowledgeable, and always willing to go the extra mile to ensure my vehicle is in top-notch condition. They have consistently exceeded my expectations in terms of the quality of maintenance and repairs. I greatly appreciate the convenience they offer, from timely appointments to quick turnarounds, and their use of genuine parts that assure the longevity and performance of my car. Mercedes-Benz's after-sales service is a testament to their dedication to their customers, and I couldn't be happier with their support. Thank you, Mercedes, for your exceptional service! More
by Jiangyuqing
Employees Worked With
John chow
October 15, 2023
Customer service must be improved. During my recent experience, I had to follow up with advisers to obtain a status update on my vehicle. The prices look unreasonable. During my recent experience, I had to follow up with advisers to obtain a status update on my vehicle. The prices look unreasonable. More
by PAVANHYD
Employees Worked With
George kakish
October 15, 2023
The service and repair on my car was top notch! My service rep Daniel Ranciglio is a superstar and a gentlemen! Mercedes-Benz West Covina Rocks! My service rep Daniel Ranciglio is a superstar and a gentlemen! Mercedes-Benz West Covina Rocks! More
by ARTBYSANTIANO
Employees Worked With
Daniel Ranciglio
