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Mercedes-Benz of West Covina
West Covina, CA
1,467 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,467 reviews
Verified Customer
August 25, 2023
I've had to bring my car in multiple times, unfortunately. However, every time I go, the dealership is extremely clean and the staff are very helpful. unfortunately. However, every time I go, the dealership is extremely clean and the staff are very helpful. More
by GL
Employees Worked With
Juan Aldana
August 24, 2023
Demitra is always super helpful and goes above and beyond! She understands my busy schedule and finds a way to meet my needs in a timely manner. beyond! She understands my busy schedule and finds a way to meet my needs in a timely manner. More
by UDI
Employees Worked With
Demitra Lopez
August 24, 2023
Daniel is the best guy you guys could’ve hired he’s so caring and compassionate and he really cares about your time spent at the dealership. caring and compassionate and he really cares about your time spent at the dealership. More
by PLAINSTRANSPORTATION48
Employees Worked With
Daniel
August 24, 2023
The intake process was efficient. Waiting room was nice and accommodating. Service was excellent, good follow up on status of my vehicle. Waiting room was nice and accommodating. Service was excellent, good follow up on status of my vehicle. More
by Laura Gonzalez
Employees Worked With
Mathew
August 24, 2023
I was very satisfied with the service and the prompt response. Thank you very much for your guys's service. response. Thank you very much for your guys's service. More
by OAGUIRRE0
August 24, 2023
The main reason why I took my van in was because the temperature light had turned on twice. I don’t feel that was addressed and fixed after explaining to my service agent. Will not go back again. I didn temperature light had turned on twice. I don’t feel that was addressed and fixed after explaining to my service agent. Will not go back again. I didn’t feel I was being taken care off and felt more like just a number. More
by MKRV42
Employees Worked With
