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Mercedes-Benz of West Covina

West Covina, CA

4.5
1,467 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,467 reviews

August 21, 2023

poor service,mechanic scan engine was felt ,replaced EGR felt and replaced computer control unit still felt ,now they though harness wire problem,that is not right More

by BLUEDRAGONVESSEL
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jason Paez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kazariane
August 20, 2023

Great service and shown warm hospitality to the clients! We have enjoyed the service a lots. More

by Charles
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Richard
August 20, 2023

Great team members and customer service I arrived 1. 5 hrs earlier and was able to have the A service done More

by STEFANLAX
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jorges
August 20, 2023

Car was dirty when picked up (mats and seats). Service took longer than expected; second time around fixing problem. More

by MB12MZ
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Peter yee
August 20, 2023

Excellent service, friendly staff, repairs were done in a timely manner. Would definitely recommend this dealership More

by A240LOVE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John chow
August 20, 2023

Hands down one of the best benz service centers. My service consultant Daniel Ranciglio made everything easy and is by far one of the best people I’ve met there. He took care of everything quickly a More

by MO.JJANG
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel Ranciglio
August 19, 2023

George the service adviser was excellent. George was really professional and Courteous. Thank you Gorge More

by AMJADZIDAN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
George Kakish
August 19, 2023

Have your installer check tire pressure after rotating tires. 2021 Mercedes sprinter van. Also, if balancing as needed during the test drive, client should be advised. More

by rpina0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Demitra
August 19, 2023

You know this guy Jorge colinkuri,is awesome he is very nice person and very knowledgeable. I have 2 cars that have a service within a week and he was my service consultant he listens to my needs and I was More

by EPOCQUINTOS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jorge colinkuri
August 19, 2023

Being told the vehicle Need to be kept for few days without loaner vehicle, that’s wasn’t good More

by PRIS888USA
Recommend Dealer
No
Employees Worked With
Manager was Peter
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