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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,691 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,691 reviews

September 17, 2023

Service performed on my C43 was professional. Service agent Daniel was great. Customer service was excellent. More

by ERIC.GUILLEN.DB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Daniel Rancigblio
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September 17, 2023

I’m giving this dealership a five star rating…. i erroneously clicked the one star rating in my previous review….great service and outstanding customer service! More

by JUDYIMARKS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ranciglio
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September 17, 2023

Expedient and reliable service . Attention to customer service was outstanding. Problems with my vehicle were solved and with good clarity. More

by JUDYIMARKS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ranciglio
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September 17, 2023

Service was good. Agent John Chow kept me informed on the status of my vehicle. Great customer service from John. More

by nnlinares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
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September 16, 2023

Parts take a while, but the repair is always spot on. Thank you West Covina Mercedes Benz! Service agent Riad is excellent. More

by ERICLEE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad
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September 16, 2023

It was quick and perfect! George was polite and get the job done. The charge was reasonable too. More

by COOLJWK
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
George
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September 16, 2023

Is a very enthusiasm and patient dealer, very considerate service to the guests, I am very grateful for his help！ More

by HYALI1792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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September 16, 2023

I was not notified when my car was ready after 2 hours I asked someone More

by PATTY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
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September 16, 2023

all crew are very nice, friendly and did a good efficient job better and faster then I expect. Luis provide me a super service from take phone till I left. thanks More

by TSL8168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kazariane, Sally Lao
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September 16, 2023

Dan made the service very easy and be super friendly. He explained things clearly and overall made experience great! More

by MEL9160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan - Daniel Ranciglio
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