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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,707 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,707 reviews

September 13, 2023

Service takes a long time, from 8 to 10:30 only washing the car and getting the second key takes 2.5 hours but in return the staff attitude is good. More

by LYTHESAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kazariane
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September 13, 2023

As soon as you drive to the Service Center, it was very organized. There's a person who will find a service representative for you, the estimated time given for the visit was very approximate. They even wa More

by LOUREY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
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September 13, 2023

Great service. Abraham and Marc worked well with us to get the deal done. Our finance advisor was amazing too More

by LISA_ANNE_HERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham
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September 12, 2023

Very good service, I like the service and the brand, the waiting time is short More

by YUANXI_HU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 12, 2023

The service is very serious and responsible and solves all the problems of the car. More

by KEVIN810520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kazariane
Report | Print
September 12, 2023

My service advisor George was very professional and keep me updated with all steps of what was going on with my vehicle. More

by MYEXPO02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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September 12, 2023

Daniel is the best! !!!! He went above and beyond. I will always come to this dealership More

by ALLABOUTTHEBEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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September 11, 2023

very nice service, Friendly let me Know everything I need to know, explanation about my car condition. Very good time. More

by JENHWALIU
Workmanship
Recommend Dealer
Yes
Employees Worked With
John Chow
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September 11, 2023

Friendly staff with a good knowledge of what is going on with automobiles.. I will use you next time my vehicle needs service.. More

by MOTOX65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kazariane
Report | Print
September 11, 2023

Very caring and let us know everything we need to know on the right time More

by FAIROZBEHIRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gorge Kakish , Todd Kazariane
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