Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of West Covina
West Covina, CA
1,313 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,313 reviews
December 13, 2009
I took my car to Penske of West Covina because for a couple of warranty issues my driver seat belt was getting stuck sometimes, also my ciagerrete lighter was not working and my passenger door door wou couple of warranty issues my driver seat belt was getting stuck sometimes, also my ciagerrete lighter was not working and my passenger door door would sometimes not shut and my trunk had a slight very slight noise to it. So after they serviced my car i noticed some compound or wax on my sunroof and my rims also had some fresh scraps with red paint inside the scraps on the rims i also noticed my seat brackets where missing from underneath my seats. And most of all there was miles put on my car,when i looked at my work order i noticed the difference in miles i ask the every one from Geoerge Kadish to the Service Director Joe Castro if my car was taken for a joy ride, No one could give me an explanation of why my car had all these extra miles and why it looked like it was wrecked so that is WHY i am letting everyone do not trust Penske Mercedes of West Covina with your car...... More
by social
Employees Worked With
Joe Castro, George Kadish.
Helpful November 21, 2009
I bought my 2003 C240. off eBay but have it serviced here. Dealer prices for service but they've helped me out on larger repair tickets. Facility is practically brand new. Employees always cheerfully here. Dealer prices for service but they've helped me out on larger repair tickets. Facility is practically brand new. Employees always cheerfully greet me and make me feel welcome. My service advisor, Ron Gomez is a straight shooter with his service recommendations. A good & honest shop! More
by ChrisKo
Employees Worked With
Ron Gomez
November 14, 2009
My wife and I drove from Orange County after being seen at 2 diferrent dealers in the local area without any luck. Kamal helped us making the deal patiently. We were able to save a significant amount of mo at 2 diferrent dealers in the local area without any luck. Kamal helped us making the deal patiently. We were able to save a significant amount of money. Kamal even agreed to deliver the car to my home in the evening since I had to leave to work. I would reccomend him without any reservation. More
by Dr JW
Employees Worked With
Kamal
