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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,587 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,587 reviews

February 15, 2026

West Covina Service Center has the best service compared to other Mercedes service places. I've been to the one in Arcadia, Encino, and Los Angeles and i've had bad experiences in those. Other locations tak More

by JOCELYNEAGUILERA2713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wu
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Feb 15, 2026 -

Mercedes-Benz of West Covina responded

Thank you for your five-star review and for entrusting your Mercedes-Benz CLA 250 to us. We’re pleased our advisors kept you informed and that you enjoyed the quick check-in with coffee and pastries, along with the smooth rental car process. Your recommendation means a lot and we look forward to serving you again.

February 15, 2026

Excellent services from making (easy) appointment to day of service, Loaner arrangement, promptness in getting service done and video/audio of the service. Friendliness of service advisor, thank you Roy👍. More

by FKLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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Feb 15, 2026 -

Mercedes-Benz of West Covina responded

Glad to hear scheduling was straightforward and our loaner car, service video overview, and prompt turnaround met your needs. Our service advisor and refreshment selection aim to make each visit more relaxing. We appreciate your feedback on our Mercedes-Benz service and hope to welcome you back soon.

February 14, 2026

Riad, was kind during a difficult time. He went above and beyond to make sure our car was take care of. More

by MYCADAVISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girl who check my rental in.
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Feb 14, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted our team could go above and beyond to care for your Mercedes-Benz during such a challenging time. Thank you for sharing your feedback; we’re here whenever you need us again.

February 13, 2026

I received a warm welcome from your company's staff, and they were all very patient. More

by 罗杰劳萨
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james
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Feb 13, 2026 -

Mercedes-Benz of West Covina responded

We’re thrilled you felt welcomed and supported with patience while your Mercedes-Benz CLS 550 was serviced. Thank you for your kind words. We look forward to assisting you again.

February 13, 2026

Patience , Great diligent , after Sale service. . will follow him wherever he works. .He is very helpful . More

by ewtrealty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2026 -

Mercedes-Benz of West Covina responded

We’re thrilled Abraham’s patience and diligence in after sale service stood out to you. Thank you for entrusting your Mercedes-Benz EQB 300 to us, and we look forward to helping you again.

February 12, 2026

Great service, and extremely fast. Clean waiting area with water coffee and snacks. Overall great experience. More

by eve.manukyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Mercedes-Benz of West Covina responded

Thank you for highlighting our swift service and the tidy waiting area stocked with water, coffee, and snacks. We’re thrilled your visit lived up to your expectations. Thank you for choosing Mercedes-Benz.

February 12, 2026

Was awesome experience and the person I meet his name is George. He was very nice and cool guy and he helped me a lot. More

by Mimilightt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
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Feb 12, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your positive experience with our service team. We’re delighted to hear your GLB 250 visit was so helpful. We look forward to welcoming you back soon.

February 12, 2026

Peter Yee is great! Brian technician is very knowledgeable. Thank you. Will definitely go back. More

by KNIAZKOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Feb 12, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear your service visit for your Mercedes-Benz GLE 350 went so smoothly. We’re pleased our team’s knowledge came through during your appointment. We look forward to assisting you again.

February 11, 2026

Great and fast service. The entire team is attentive and professional. They kept me informed. More

by CynthiaV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rian
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Feb 11, 2026 -

Mercedes-Benz of West Covina responded

Thank you for trusting us with your Mercedes-Benz GLE 450. We’re glad the team delivered prompt, attentive service and kept you well informed throughout. We appreciate your feedback and look forward to helping you again.

February 11, 2026

The whole process was seamless and very professional. Ryder our sales person contacted up within a few minutes at night and texted a video of the car we were interested. I test drove it the next morning More

by brianggibney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryder
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Feb 11, 2026 -

Mercedes-Benz of West Covina responded

We’re thrilled the process felt seamless and professional from the quick video walkthrough to your test drive of the Mercedes-Benz GLS 450. Congratulations on your purchase and thank you for your kind words. We look forward to assisting you again.

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