Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of West Covina
West Covina, CA
1,315 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,315 reviews
Verified Customer
Helpful March 15, 2024
Fast, easy and reliable service from MB West Covina all the time. I will only go to them. the time. I will only go to them. More
by Anonymous
Employees Worked With
March 14, 2024
Excellent service provided Staff courtesy Following up Nice amenities Nice manager of services department Good experience up Nice amenities Nice manager of services department Good experience More
by ANWAR1122
Employees Worked With
March 14, 2024
Wonderful experience- Roberto assisted us with a fair and quick deal. The dealerships is run efficiently with a friendly and professional staff. Highly recommend quick deal. The dealerships is run efficiently with a friendly and professional staff. Highly recommend More
by VIKKIEGARNANT
Employees Worked With
March 14, 2024
Finance department Mr Cong didn’t explain the whole deal and numbers to me and provided wrong information. He was too busy selling other product. I end up signed a contract which I was not happy about it an and numbers to me and provided wrong information. He was too busy selling other product. I end up signed a contract which I was not happy about it and upto his words. Later I have to change the contract and pay the penalty. Salesman Boris was extremely helpful and guide me well. More
by DANISh ALI
Employees Worked With
Mr Cong and Mr Boris
March 13, 2024
The salesman Bora was wonderful but he had to leave early to his wife birthday and left me with another salesman and manager and took 4 hours to resolve so issues with another I had pick up . The car had tra to his wife birthday and left me with another salesman and manager and took 4 hours to resolve so issues with another I had pick up . The car had transmission problems so they had to change me to another car and wanted more down payment and higher payment the service was long 5 hours in dealer shop . If they want my business next time they should reward me because 700 lease for a use 300 c was not best price. More
by EDWINHURTADO1124
Employees Worked With
Other Employees :
Borax , Christopher Perez
