Mercedes-Benz of West Covina

Recently my yellow engine light went on so immediately I made an appointment with the service advisor I have had for many years, Mr. Peter Yee. As usual, Peter kept me advised throughout the repair process made an appointment with the service advisor I have had for many years, Mr. Peter Yee. As usual, Peter kept me advised throughout the repair process and I was pleased with the outcome. As long as I have a Mercedes Benz I will take it to Mercedes Benz of West Covina because of Peter Yee. More

George Kakish is very helpful and all the staff very friendly and helpful. I really want to bring my car there for service but since I don’t make much money I have to cut back on what ever I spent or friendly and helpful. I really want to bring my car there for service but since I don’t make much money I have to cut back on what ever I spent or try to look for cheaper services somewhere else but not to happy to bring outside but I have no choice. Just hope the dealer give me special discounts every time I come so I can come there for more service More

My experience with the dealership was positive overall. The staff was professional, knowledgeable, and answered my questions without pressuring me into a decision. The purchasing process was straightforwar The staff was professional, knowledgeable, and answered my questions without pressuring me into a decision. The purchasing process was straightforward, and they kept me informed. There were a few minor delays, but they communicated them clearly and resolved everything satisfactorily. More

The Best Roy alway take care of me, he is amazing,he sure get a Raise get a Raise More

Mario made the process of buying my Jeep seamless and was accommodating to my needs. He made it comfortable for me to by a car from the Bay Area! accommodating to my needs. He made it comfortable for me to by a car from the Bay Area! More

I bought my GLS from Mercedes Benz of West Covina, I've brought the GLS many times and every time it's always been a great experience all around. The speed and quality of the service was impressive. brought the GLS many times and every time it's always been a great experience all around. The speed and quality of the service was impressive. More

Retired Mercedes-Benz Tech of over 40 years just looking for transparency and professionalism was sold a car that the sales department refused to show me the recondition report and in less than 30 days the for transparency and professionalism was sold a car that the sales department refused to show me the recondition report and in less than 30 days the engine seized. Then when I said that they hid information able the vehicle they told me sorry we can't help you. I went to the General Manager and he had someone else call me to tell me the same thing. No help. I wonder if Simon Sarriedine is aware of what's happening in his dealership. Please let me know. More

I rarely have the financial ability to be able to afford the dealership. I find that the cost for everything here to be grossly overinflated. I now only go here when my back is against the wall and the vehi the dealership. I find that the cost for everything here to be grossly overinflated. I now only go here when my back is against the wall and the vehicle has a safety issue. Please shop around... after that, they didn't put my car back together correctly and had to get the tech back to fix it quickly. I didn't notice another issue which was my daytime running lights were disabled as well so I now have to do that work on my own. The quality of service has declined while the cost has inflated. Shrinkflation at work. More

Mercedes- Benz West Covina Service Department, Their service staff are professional and excellent, I rated and highly recommended overall. service staff are professional and excellent, I rated and highly recommended overall. More

El servicio, la atención es muy excelente buen trato, muy amables y eficientes con lo que hacen. amables y eficientes con lo que hacen. More