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Mercedes-Benz of West Covina
West Covina, CA
1,387 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,387 reviews
Verified Customer
October 18, 2023
John Chow was great to deql with. He was professional, polite and courteous. A credit to the organization. I have been two two different dealerships before trying this one. I will be He was professional, polite and courteous. A credit to the organization. I have been two two different dealerships before trying this one. I will be returning. Thanks More
by JONATHAN.PLAYFORD
Employees Worked With
John chow
October 18, 2023
Spending to much time waiting for help. Taking to long for minimal work on vehicle. Not getting call backs when promised. Maybe we are just use to BMW service center and expected the sa Taking to long for minimal work on vehicle. Not getting call backs when promised. Maybe we are just use to BMW service center and expected the same. Asked for a car wash after service, waited one hour. To be honest we were looking for another car. We were looking at another Mercedes but went with a Lexus instead. More
by ADRIAN25
Employees Worked With
D, Lopez
October 17, 2023
I am buying Mercedes From 2000 diff dealer Last three month bought two car from you guy Thanks for best service month bought two car from you guy Thanks for best service More
by KASHMIRSMANN
October 16, 2023
my first time here . it is very awesome view . very thankx for kiki. see u next time it is very awesome view . very thankx for kiki. see u next time More
by HONGJUN1001
