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Mercedes-Benz of West Covina
West Covina, CA
1,773 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,773 reviews
November 17, 2023
We had a great experience! Denise was so nice and made the process seamless. Will definitely consider returning when we are shopping for our next car Denise was so nice and made the process seamless. Will definitely consider returning when we are shopping for our next car More
by AAG
Verified CustomerEmployees Worked With
Denise Kerum
November 17, 2023
I’ve been doing business with this dealership for over a decade and their service department has never let me down. Chris makes the visit welcoming and easy! decade and their service department has never let me down. Chris makes the visit welcoming and easy! More
by Gerg
Employees Worked With
Chris Martin
November 17, 2023
Demitra lopes is always good and professional in her job. Always pleasant and honest service advisor I feel trusted when I take my car to her. Always pleasant and honest service advisor I feel trusted when I take my car to her. More
by ZOHRAB
November 17, 2023
Very professional all around experience - Couldn’t have asked for better! Will only bring my AMG EQE to this location. Also, Richard made everything a smooth process - He’s the best! asked for better! Will only bring my AMG EQE to this location. Also, Richard made everything a smooth process - He’s the best! More
by Vanessa Moshrif
Employees Worked With
Richard Airada
November 16, 2023
Service went well, a little longer than I was expecting, but the results appear worth the wait. Peter Yee is exceptional; his knowledge invaluable. but the results appear worth the wait. Peter Yee is exceptional; his knowledge invaluable. More
by P_BROSCHE
Employees Worked With
Peter Yee
November 16, 2023
Good communication. I had to ask for some docs I wanted. Got some of them but not all I requested. I had to ask for some docs I wanted. Got some of them but not all I requested. More
by PURPLEMTN2
Employees Worked With
