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Mercedes-Benz of West Covina
West Covina, CA
1,774 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,774 reviews
Verified Customer
November 16, 2023
Excellent customer service, friendly staff. Daniel is one of the nicest people I have ever met! I keep coming back here for that reason Daniel is one of the nicest people I have ever met! I keep coming back here for that reason More
by Gummibear475
Employees Worked With
Daniel Ranciglio
November 16, 2023
Five stars for taking the car in without an appointment. One start for 2.5 weeks to replace a fuel tank. No star for picking up a car filled with gas fume enough to start an explosion. Five days with One start for 2.5 weeks to replace a fuel tank. No star for picking up a car filled with gas fume enough to start an explosion. Five days with windows open and the smell is still there. More
by Paul Huang
Employees Worked With
Peter Yee
November 16, 2023
Over all I really like the car. The salesman was nice but after buying CRV I noticed the hatch back has been painted it’s a bit of a sloppy job theres exposed metal inside door I ho The salesman was nice but after buying CRV I noticed the hatch back has been painted it’s a bit of a sloppy job theres exposed metal inside door I hope it doesn’t start peeling off! And paint is a different color than rest of car. The car had a clean Carfax that said no accidents. Car came with No extra key No floor mats, No car manual & is missing other interior accessories. The tire pressure sensor on dash came on after I left dealer also. They replaced a tire with a different brand so they don’t all match. They’re all cheap tires off name brand. The finance guy that did my paperwork didn’t put any of the finance companies information in my paperwork. That’s strange. I called finance department to ask who I make my payments to & who the lien holder is I got a answering machine & left a message & no one has called me back. More
by NOELLEVANDECAR399
Employees Worked With
Boris salesman
November 15, 2023
Great customer service with Roberto and nice dealership with good inventory. Convenient location off the 10 freeway. with good inventory. Convenient location off the 10 freeway. More
by AKWOKUSC
Employees Worked With
November 15, 2023
Outstanding assistance provided by Mr. George Kakish. Explained to me which repair.should be prioritized. If I have the opportunity I will give him a promotion ir monetary award. George Kakish. Explained to me which repair.should be prioritized. If I have the opportunity I will give him a promotion ir monetary award. More
by ANDREW.IBANEZ60
Employees Worked With
Mr, George Kakish
