Roberto Quiroz

Sales man didn’t know details of the vehicle, why it had 4k extra miles, if it had a digital key or not. Did not walk me through how to use the vehicle or activate drivers assist Finance team didn’t give 4k extra miles, if it had a digital key or not. Did not walk me through how to use the vehicle or activate drivers assist Finance team didn’t give me my paperwork and I’m still bothering them for it. More

by adri.wagner92 Verified Customer Verified Customer

Report | Print

The Best Roy alway take care of me, he is amazing,he sure get a Raise get a Raise More

by key4567ck Verified Customer Verified Customer

Report | Print

The people were very helpful and friendly. I highly recommend this dealership to anyone! People here are ready to answer all your questions. I highly recommend this dealership to anyone! People here are ready to answer all your questions. More

by omidmdc2000 Verified Customer Verified Customer

Report | Print

The only reason why Mercedes-Benz of West Covina get 2 stars instead of one is because of my experience with Grace in finance and Gustavo in technical support. They were both professional, efficient and stars instead of one is because of my experience with Grace in finance and Gustavo in technical support. They were both professional, efficient and customer service oriented, unlike the rest of the sales team More

by isaackhakim Verified Customer Verified Customer

Report | Print

I really enjoy Mercedes-Benz of Wedt Covina and have always had amazing service! Demitra has been very helpful and made everything very easy and smooth for me! always had amazing service! Demitra has been very helpful and made everything very easy and smooth for me! More

by KENZIE_GRIMES Verified Customer Verified Customer

Report | Print

Roberto and Same were great all the way through. But when the car was delivered to me at my home, nobody offered to walk me through all the features. And nobody followed up with me ever after the But when the car was delivered to me at my home, nobody offered to walk me through all the features. And nobody followed up with me ever after the sale to thank me for the purchase and offer any assistance with set up and things. Or just to see how much I loved it. Oh well, no big deal. I found plenty of information and videos to show me all the features More

by JCEROFECI Verified Customer Verified Customer

Report | Print

Good service happy & normal waiting time. Well train staffs taking good care the customers. Thank you Well train staffs taking good care the customers. Thank you More

by LUKEDE09 Verified Customer Verified Customer

Report | Print

Fast and good service, knowledgeable, everyone is so nice there. Will come back again definitely. there. Will come back again definitely. More

by LAUKAKI_ Verified Customer Verified Customer

Report | Print

Best experience ever from a time I got there till the time we did the paperwork everything was awesome.... time we did the paperwork everything was awesome.... More

by dckoehler69 Verified Customer Verified Customer

Report | Print

we where very happy with our service visit thank you . our service advisor did a good job in helping us to address all our issues. our service advisor did a good job in helping us to address all our issues. More

by dj_khrome Verified Customer Verified Customer

Report | Print