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Mercedes-Benz of West Covina

West Covina, CA

4.5
1,334 Reviews

2010 E Garvey Ave S

West Covina, CA

91791

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1,334 Reviews of Mercedes-Benz of West Covina

January 02, 2024

Dan Rangciglio, is a great service advisor. He was very informative and kept me up to date with everything to do with my vehicle. More

by fiinisher64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez, Todd Kazariane, Denise Kerum, Emmanuel Aguilar, Roberto Quiroz, Marc Jimenez, Shadi Darwich, Eric Yang, Ruby Li, Jonathan Zhu
January 02, 2024

Vehicle was brought in to replace a recalled item. Work was completed the same day. Arrived at the dealership the next day. Cashier stated that there was 1 vehicle ahead of us. Waited 30 minutes. Vehi More

by ONLY1AILEENHSU
Service Communication
Recommend Dealer
No
Employees Worked With
Cashier
January 01, 2024

Fast and efficient service! Definitely recommend George K. when coming to MBZ of West Covina! More

by MOICARBAJAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
January 01, 2024

Everyone from the sales staff to management were super helpful. I had a little issue with the car and no problems or pushed back. They simply took the car back, gave me a loaner and addressed my concern. More

by HOANG_HAO
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben, Eladao, Ben female mgr
December 31, 2023

Riad is an excellent advisor. My problem wasn’t solved yet, but I know he’ll deliver the message to the technician to fix the problem. Thanks Riad. Hopefully the second time I d More

by YANTI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad
December 31, 2023

The service of was great and Peter made it ever painless and over the top. More

by DIAZJR35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
December 31, 2023

Excellent service, always a great experience. The workers are always very friendly and love that they are open on weekends!! More

by RTROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
December 31, 2023

My service advisor James Ho was very friendly, He communicated and explained carefully in detail More

by MARIESUNC21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ho
December 31, 2023

Muy contentos con el servicio es la 2 vez que lo llevamos por la misma razón pero ahora si pudieron hacer algo ! Gracias Peter por su ayuda! More

by JUANGS6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter yee
December 30, 2023

Perfect service from Jorge. Very personable and professional from the moment I checked in to the moment I picked my car up. More

by frankortega_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge (service advisor)
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