Mercedes-Benz of West Covina

Service here was great! Matthew Wang helped me get my car running smoothly. He was very nice and straight to the point. I will come back again Matthew Wang helped me get my car running smoothly. He was very nice and straight to the point. I will come back again More

Not only my issue wasn’t solved but I was promised a follow up call and never received follow up call and never received More

Im not pleased with the expensive service My car was not leaking oil before the service and now it's leaking It feels like they left something loose. leaking oil before the service and now it's leaking It feels like they left something loose. More

Excellent service! Matt was very helpful and attentive! He provided updates throughout the day and delivered my vehicle. Thank you! Matt was very helpful and attentive! He provided updates throughout the day and delivered my vehicle. Thank you! More

Great team to work with, made entire experience easy, comfortable and with no pressure. Definitely enjoyed working with these guys! Specifically, Marc made this purchase experience quite amazing actually comfortable and with no pressure. Definitely enjoyed working with these guys! Specifically, Marc made this purchase experience quite amazing actually - he knows when to give some space to look around the car and when to intervene to provide details on car features. I’ve only had maybe one or two car sales guys in my entire lifetime who did that and that simple but quite elegant approach simply sells the car to me on the spot. On arrival he was ready for me with an car option waiting for me to test drive, then he brought a second option fairly quickly to compare. The rest was pretty smooth and does not require much explanation since I drove home in a new car. Thank you Marc! Look forward buying my next vehicle with your help! And trust me I will reach out to you since you’ve provided excellent car purchasing experience. More

Service took a little longer then expected but came out OK. Only needed “A” service and detail. OK. Only needed “A” service and detail. More

Happy with my advisor & resolution of my odometer screen issue with replacement that was needed issue with replacement that was needed More

Excellent service from the asesor front desk Daniel Ranciglio comunication, services and help me all the time Ranciglio comunication, services and help me all the time More

John Chow helped me with all my concerns for my AMG Gtc. Answered all my questions and gave me all the recommendations and status reports for my vehicle. Five star service!! Answered all my questions and gave me all the recommendations and status reports for my vehicle. Five star service!! More

Mercedes Benz of West Covina performed the service I requested. There were a few things that happened during the service appointment that were frustrating, but John Chow made sure that I left satisfied requested. There were a few things that happened during the service appointment that were frustrating, but John Chow made sure that I left satisfied. More