Mercedes-Benz of West Covina

Rami did it again - wonderful service and thanks to Ray as well. top notch as always as well. top notch as always More

I specifically asked the rep to make sure to have the car washed. It did not get washed. In addition, he did not let me know in advance until I paid and found out the car is not washed. Also, the light for T washed. It did not get washed. In addition, he did not let me know in advance until I paid and found out the car is not washed. Also, the light for Travel Assist is off after I picked up the car. How would the dealer hand back like this? More

Great service as always! The service writer and technician was very knowledgeable and made the process of my car repairs and request completed in a decent time! The service writer and technician was very knowledgeable and made the process of my car repairs and request completed in a decent time! More

Amazing service! Everything was smooth. From beginning go finish communication and keeping me informed about my vehicle was great. Everything was smooth. From beginning go finish communication and keeping me informed about my vehicle was great. More

Quick service and comfortable waiting area. I was glad to get in early and be done in about 2 hours I was glad to get in early and be done in about 2 hours More

Hi Daniel Thank you for take my car without the appointment . Great and professional service appointment . Great and professional service More

Service was good. Agent John Chow kept me informed on the status of my vehicle. Great customer service from John. Agent John Chow kept me informed on the status of my vehicle. Great customer service from John. More

Expedient and reliable service . Attention to customer service was outstanding. Problems with my vehicle were solved and with good clarity. Attention to customer service was outstanding. Problems with my vehicle were solved and with good clarity. More

I’m giving this dealership a five star rating…. i erroneously clicked the one star rating in my previous review….great service and outstanding customer service! i erroneously clicked the one star rating in my previous review….great service and outstanding customer service! More

Service performed on my C43 was professional. Service agent Daniel was great. Customer service was excellent. Service agent Daniel was great. Customer service was excellent. More